About The Position

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. This position is remote. The Enloe Medical Center Transfer Coordinator (TC) provides clinical expertise, medical communication, and quality assessment, and works in conjunction with the Nursing Administrative Supervisor (NAS) and Emergency Department Charge Nurse for the coordination of timely inbound transfers. The TC is responsible for ensuring Enloe Medical Center has capability and capacity to manage inbound requests.

Requirements

  • Three years recent experience in critical care, emergency department, Nursing Administrative Supervisor or case management in an acute care setting.
  • Current licensure with the California Board of Registered Nursing
  • Current CPR recognition
  • Knowledge of EMTALA and HIPAA regulations.
  • Knowledge of inbound transfer process.
  • Excellent verbal and written communication and organizational skills.
  • Critical thinking and analytical skills.
  • Excellent communication and interpersonal skills to establish a high degree of rapport and professional interaction.
  • Ability to communicate with multiple levels of the organization (e.g., managers, physicians, clinical, and support staff).
  • Organizational and multi-tasking skills are essential.
  • Must be able to fulfill the essential functions of the position.

Nice To Haves

  • Bachelor’s degree in nursing.
  • Transfer coordinator experience.
  • Knowledge of payor reimbursement helpful.

Responsibilities

  • Provides clinical expertise, medical communication, and quality assessment.
  • Works in conjunction with the Nursing Administrative Supervisor (NAS) and Emergency Department Charge Nurse for the coordination of timely inbound transfers.
  • Ensures Enloe Medical Center has capability and capacity to manage inbound requests.
  • Maintain confidentiality of patient information.
  • Be a patient advocate.
  • Be collaborative.
  • Delegate when appropriate.
  • Ensure follow through with responsibilities.
  • Communicate with a varied level of health care staff.
  • Manage and balance conflicting priorities.
  • Work in a fast-paced environment.
  • Demonstrate current clinical nursing knowledge as evidenced by completion of annual competency assessment and maintain clinical knowledge with ongoing education in evidence-based practices and disease pathology.
  • Demonstrate a high degree of customer service.
  • Establish a high degree of rapport and professional interaction.
  • Build positive working relationships with physicians and external agencies.
  • Communicate with multiple levels of the organization (e.g., managers, physicians, clinical, and support staff).

Benefits

  • $0 premium medical plan to include vision insurance
  • Prescription and dental group insurance
  • Retirement with employer match
  • Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
  • Extended Sick Leave
  • Flexible Spending Accounts for unreimbursed medical expenses and dependent care
  • Employee Assistance Program
  • Educational Assistance
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