Transfer Center Specialist LPN/EMT

Lifepoint Health•Louisville, KY

3d•Remote

About The Position

The Transfer Center Specialist II (LPN, Paramedic, EMT) will work remotely and coordinate through inbound and outbound calls the acceptance of patients into LifePoint Health system and facilitates patient transfer process with patients going out of LifePoint Health system to non-LifePoint health system. This is a Remote, Full Time opportunity.

Requirements

Graduate of an accredited school/college and holds applicable current licensure in state of residence (LPN, Paramedic, EMT).
Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred).
Ability to communicate effectively in oral, written, and electronic formats.
Must be able to multitask by attentively listening and simultaneously type more than 35 wpm.
Must meet Internet speed requirements: Upload 50 or more; Download 100 or more.

Nice To Haves

ED or Critical Care experience

Responsibilities

Performs initial admission screening and acceptance using approved clinical criteria to assure patient acceptance and admission are consistent with current protocols and procedures.
Works in collaboration with multiple departments within the hospital and facilitates relationships with facilities, physicians, and nursing staff.
Works closely with the Bed/Capacity Coordinator to identify, trend and report barriers to patient throughput. The position works closely with the other Transfer Center Advocates to support 24/7 operations.
Coordinates all components related to the admission/transfer or consult of emergent, urgent, and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care in timely manner, offering appropriate mode of transport as needed.
Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care utilizing electronic resources.
Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses, or other healthcare workers.
Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation re-sources.
Maintain Transfer Center data collection and provide feedback to referring facility on patient transition and outcomes.
Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients for all ages of patients served.
Screens admissions, using approved criteria, for appropriateness of level of care orders and assignments of status and bed type.
Competent in the application of Medical Necessity criteria.
Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/ opportunities.
Through effective and professional communication, acts as a liaison between and with physicians, patient / family, hospital staff and patient care areas, outside agencies to promote efficient patient flow.
Coordinate with Bed / Capacity Coordinator for timely transfer, appropriate bed assignment and to ensure the patient’s information is accurate and viable.
Adheres to established protocol, procedure, and standard of care, escalates issues through the established Chain of Command in a timely manner.
Maintains current and accurate information in Electronic Health Care Record.