EC Transfer Center Specialist

Tallahassee Memorial Healthcare • Tallahassee, FL

3d • Onsite

About The Position

Facilitates and documents communication, acceptance, and/or denial of patients seeking admission or transfer into or from Tallahassee Memorial HealthCare (TMH) in a call center setting. Facilitates communication between TMH physicians, the TMH Emergency Center, and transferring providers and facilities. Assists the Bed Management Team and the charge registered nurse (RN) in managing direct admits, transfers into the hospital, and emergency admissions.

Requirements

• High School Diploma/GED or equivalent.
• Six (6) months of healthcare, customer service, or medical terminology experience.

Nice To Haves

• Two (2) or more years of healthcare related experience in dispatching, transfer centers, admissions, emergency medical services (EMS), acute care, etc.
• Certified Nursing Assistant (CNA), Medical Assistant (MA), Emergency Medical Technician (EMT), Paramedic, Licensed Practical Nurse (LPN), or similar credential(s).
• Basic proficiency in Microsoft (MS) Office.

Responsibilities

• Facilitates and documents communication, acceptance, and/or denial of patients seeking admission or transfer into or from Tallahassee Memorial HealthCare (TMH) in a call center setting.
• Facilitates communication between TMH physicians, the TMH Emergency Center, and transferring providers and facilities.
• Assists the Bed Management Team and the charge registered nurse (RN) in managing direct admits, transfers into the hospital, and emergency admissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED