Transfer Agency, Assistant Vice President

State Street • Quincy, MA

4d • $90,000 - $157,500 • Onsite

About The Position

State Street is seeking an Assistant Vice President for their Transfer Agency. This role involves validating and reviewing daily activity, researching and resolving exceptions, and managing inquiries. The position requires adherence to Standard Operating Procedures, assisting with new policies and projects, and supporting workflow management and technology enhancements. The Assistant Vice President will also be responsible for regulatory and tax requirements, including tax form production, AML investor authorization, Rule 22c-2 services, and coordinating audit requests. The role also includes providing compliance support and potentially performing duties of Associates or providing back-up management support.

Requirements

• BS/BA required
• 5-7 years of financial services experience
• 3+ years of management experience
• Operational background
• Demonstrated skills in problem assessment and solutioning, as well as ability to work in a collaborative fashion to solve complex issues
• Excellent communication skills, both written and verbal, necessary for interactions internally and with our clients
• Exceptional interpersonal skills, with ability to build trust and forge good working relationships with senior leaders
• Proven ability to achieve results, with persistence and influence, as necessary
• Promoting teamwork within the department and across the organization
• Ability to execute on multiple priorities simultaneously; driving execution and delivering results
• Demonstrated ability to motivate employees, build teams/relationships, and manage/lead successfully in a global/matrix environment
• Energetic approach with constant focus on how we can better service our clients every day

Responsibilities

• Validate and review all daily activity while maintaining all required controls
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Reconcile and resolve discrepancies with other teams as needed
• Ensure appropriate records of daily and monthly activities are kept
• Perform daily or weekly reporting functions for the team’s activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues; apply knowledge across team
• Assist management in the implementation of new policies and procedures, participate in projects
• Assist with workflow management and technology enhancements
• Make suggestions to streamline operations
• Maintain knowledge of current alternative procedures and processes
• Support training of new hires as necessary
• During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Perform duties of Associates and provide back-up management support if required
• Provide Compliance support to the Institutional TA and contribute to projects in a fast-paced environment
• Perform tasks related to regulatory and tax requirements, including tax form and certificate production, AML investor authorization services, Rule 22c-2 services, legal review and coordination of internal and external audit request fulfillment
• Perform other duties as assigned

Benefits

• competitive and comprehensive benefits packages
• generous medical care
• insurance
• savings plans
• flexible Work Program
• development programs
• educational support
• paid volunteer days
• matching gift program
• access to employee networks
• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager