Transfer Admissions Counselor

California State University•Allen, TX

11d

About The Position

The Transfer Admissions Counselor plans and delivers recruiting programs and outreach for transfer student populations. The role performs admissions operations and recruitment tasks, travels to recruitment areas and venues, plans and facilitates on- and off-campus programs, identifies and trains event volunteers, and develops relationships with campus and community organizations. The counselor represents CSU Channel Islands to prospective transfer students through campus visits, admissions-office contacts, and individual counseling. The position organizes campus recruitment programs, including information sessions and admitted-transfer events, and advises prospective transfer students by email, telephone, and in-office consultations. It explains complex admissions requirements and application procedures, responds to student and supporter inquiries, troubleshoots issues, and helps students who are not regularly admissible develop plans toward their educational goals. The counselor also trains and directs student assistants who respond to admissions and enrollment inquiries. The role collaborates with campus and community partners to share admissions information, update community college counselors, and present to the public on applications, educational opportunities, and support services. It visits community colleges, community-based organizations, and college fairs; advises diverse prospective students; and uses electronic communications, social media, and live chats to engage students. Frequent evening and weekend events and some overnight travel are required. The counselor uses PeopleSoft Student Information System, Webadmit, Slate, and other CRM communication tools; follows up with students about incomplete admissions files and deadlines; and works with other offices to help students navigate admissions and enrollment. The position also contributes to communications and systems improvements, attends professional development activities and meetings, participates in unit planning, and performs other related duties as assigned. A satisfactory background check is required before an offer can be made. The position is designated as a Campus Security Authority under the Clery Act and as a mandated reporter under California law, with the associated compliance requirements. CSU Channel Islands is not currently sponsoring staff or management positions for H-1B employment visas; applicants must be authorized to work for any U.S. employer. The listed hiring salary is $5,083 per month.

Requirements

Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field.
Typically, two years of professional experience in a student services program area or related field; a master's degree in a job-related field may substitute for one year of professional experience.
Fundamental written and oral communication skills, including grammar, spelling, and punctuation.
Ability to understand standard office procedures and learn office technology systems.
Ability to perform basic arithmetic calculations and typing and keyboard tasks.
Working knowledge of student recruitment practices, procedures, and activities.
Demonstrated ability to create and foster positive working relationships with administrators, faculty, staff, students, student organizations, and public and private agencies.
Must satisfactorily complete a background check before being offered the position.
Must comply with Campus Security Authority reporting requirements under the Clery Act and mandated-reporter requirements under California law.
Must be authorized to work for any employer in the United States; CSUCI is not currently sponsoring staff or management positions for H-1B employment visas.

Nice To Haves

Experience evaluating admissions files and accurately determining admission.
Ability to create presentations using related software.
Familiarity with office software for word processing and spreadsheets.
Valid driver's license and reliable vehicle for transportation.
Ability to work frequent evenings and weekends and travel overnight on business trips.
Ability to lift at least 20 pounds, primarily recruitment materials.

Responsibilities

Plan and deliver recruiting programs and outreach targeted at transfer student populations.
Perform admissions operations and recruitment tasks, including travel to recruitment locations and events.
Plan and facilitate on- and off-campus transfer recruitment programs and identify and train event volunteers.
Develop relationships and collaborate with campus and community offices and organizations.
Represent CSU Channel Islands to prospective transfer students during campus visits, admissions-office contacts, and individual counseling.
Organize campus recruitment programs, including information sessions and admitted-transfer events.
Advise prospective transfer students through email, telephone, and in-office consultations, explaining admissions requirements and application procedures.
Train and provide direction to student assistants who respond to transfer admissions and enrollment inquiries.
Respond independently to student and supporter questions, troubleshoot admissions and enrollment issues, and help students who are not regularly admissible develop educational plans.
Collaborate with partners to disseminate admissions information and update community college counselors about campus programs and enrollment data.
Present information to the public on applications, educational opportunities, and support services.
Visit community colleges, community-based organizations, and college fairs, and advise prospective students on admissions and enrollment requirements.
Use electronic communications and social media to enhance the university's profile and engage students through live chats.
Use PeopleSoft Student Information System, Webadmit, Slate, and other CRM communication tools.
Contact students about incomplete admission files and deadlines.
Collaborate with other offices to help students navigate admissions and enrollment.
Assist in developing and editing communications and systems to streamline admissions and enrollment.
Attend professional development trainings and meetings, and participate in unit meetings and planning retreats.
Assist with other admissions and recruitment functions and perform related duties as assigned.