Transcription Specialist

Objectways Technologies • Phoenix, AZ

5d • Hybrid

About The Position

We're looking for a detail-oriented Transcription Specialist to join our annotation team on-site in Phoenix. You'll listen to English-language audio and correct the corresponding speech-to-text transcript according to the project SOP. You'll also help track and report Word Error Rate (WER) as part of the quality process.

Requirements

• Ability to work on-site in Phoenix, AZ for 3 days a week
• Excellent listening comprehension and strong written English (grammar, spelling, punctuation)
• Strong attention to detail and consistency in following a defined SOP
• Comfortable working with audio playback and annotation/transcription software
• Basic comfort with tracking/reporting metrics (e.g., WER) in a spreadsheet or tool
• Reliable and punctual; able to commit to a full 40-hour work week
• Must be authorized to work in the U.S.

Nice To Haves

• Prior transcription, captioning, or QA experience a plus but not required

Responsibilities

• Listen to audio recordings and correct the auto-generated speech-to-text transcript per the project SOP
• Track and report Word Error rate (WER) and related quality metrics for assigned transcripts
• Apply formatting, punctuation, and style conventions consistently per SOP
• Flag unclear audio, ambiguous phrasing, or SOP gaps to the project lead
• Meet daily/weekly throughput and accuracy targets
• Participate in calibration sessions and apply updated SOP guidance promptly
• Maintain confidentiality of any proprietary or sensitive audio/data

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed