Transcript QA Reviewer

Unify America

2h • Remote

About The Position

We’re looking for a Transcript QA Reviewer to help us understand how accurately our platform captures real-world conversations. In our programs, students participate in structured one-on-one conversations about complex civic topics. These conversations are automatically transcribed. Your role is to carefully compare transcripts to video recordings and help us determine how reliable those transcripts actually are. This is focused, detail-oriented work. It’s a great fit for someone who is patient, precise, and enjoys spotting patterns and inconsistencies.

Requirements

• Extremely detail-oriented and methodical
• Strong listening comprehension and ability to track conversational nuance
• Comfortable working independently on repetitive but important tasks
• Clear communicator—able to document findings in a structured way

Nice To Haves

• Experience with transcription, captioning, or QA work

Responsibilities

• Watch recorded student conversations and compare them to their corresponding transcripts
• Identify and document transcription errors, including: missing or dropped words, incorrect phrasing, speaker misattribution, moments where meaning is unclear or distorted
• Tag and categorize types of errors to help us understand patterns
• Help define what “good enough” transcript quality looks like for our use case

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed