Transcranial Magnetic Simulation Technician - Behavioral Health

Cleveland Clinic•Cleveland, OH

6d•Onsite

About The Position

The Transcranial Magnetic Stimulation (TMS) Technician provides direct patient support and administers TMS treatments for patients experiencing depression and other behavioral health conditions. Working closely with psychiatrists and behavioral health providers, the technician positions patients for treatment, applies TMS therapy according to individualized treatment mapping and protocols, monitors comfort and response before, during, and after treatment, and documents care in Epic. The role also includes administering psychiatric survey scales, writing progress notes, coordinating appointments, conducting outreach and follow-up communication, and providing compassionate support throughout the treatment journey. Patients may receive multiple treatment sessions daily, resulting in frequent patient interaction. The position is based at Cleveland Clinic Main Campus, initially in the Mellon Building and eventually in the new Neuro Building. The stated schedule is 8:30 a.m. to 5:00 p.m.; the role description also specifies 8:00 a.m. to 5:00 p.m. There are no weekends or holidays. TMS certification will be provided on the job.

Requirements

High school diploma or equivalent.
English language.
TMS certification; certification will be provided on the job.
Manual dexterity to operate office equipment.
Good visual acuity through normal or corrected vision.
Ability to exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force constantly, and to meet the stated Light Work demands.
Follow standard precautions and use personal protective equipment as required.

Nice To Haves

Prior experience in a medical office, especially working with the patient population.

Responsibilities

Provide excellent, compassionate patient care and support patients experiencing depression and/or anxiety.
Administer TMS treatments according to prescribed protocols and individualized treatment mapping.
Set up the TMS medical device and monitor treatment sessions for patient comfort and treatment accuracy.
Troubleshoot coil contact and TMS system setup issues during treatment while maintaining patient comfort.
Monitor patients before, during, and after treatment sessions.
Administer psychiatric rating scales and complete daily session progress notes.
Document patient care in Epic.
Coordinate appointments and conduct patient outreach and follow-up communication.
Perform administrative, patient-care, and TMS-treatment tasks.
Communicate effectively, verbally and in writing, with patients and staff.
Contribute to a positive work environment and interact courteously and tactfully with patients and caregivers.
Maintain patient confidentiality and HIPAA certification.
Follow established treatment protocols and office procedures, contribute to potential improvements, and maintain accuracy and professionalism.