Transcranial Magnetic Simulation Technician - Behavioral Health

Cleveland Clinic

4d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Transcranial Magnetic Stimulation (TMS) Technician provides direct patient support and administers Transcranial Magnetic Stimulation treatments for patients experiencing depression and other behavioral health conditions. Working closely with psychiatrists and behavioral health providers, this role is responsible for positioning patients for treatment, applying TMS therapy according to individualized treatment mapping and protocols, monitoring patient comfort and response before, during, and after treatment sessions, and documenting care within Epic. Additional responsibilities include administering psychiatric survey scales, writing progress notes, coordinating appointments, conducting patient outreach and follow-up communication, and providing compassionate support throughout the patient’s treatment journey. This role involves frequent patient interaction throughout the day, as many patients receive multiple treatment sessions daily. A caregiver in this role will work 8:00am to 5:00pm with no weekends or holidays. This role will be stationed within the Mellon Building which will eventually be moved into the exciting and innovative brand new Neuro Building at CC Main Campus.

Requirements

High school diploma or equivalent
English language
TMS certification (will be provided on the job)

Nice To Haves

Prior experience in a medical office, especially working with the patient population

Responsibilities

Provide excellent patient care and treat patients with compassion.
Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
Administer TMS treatments according to specific prescribed protocols.
Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
Troubleshoot and resolve issues with coil contact and TMS system setup throughout treatment while maintaining patient comfort.
Administer psychiatric rating scales.
Complete daily session progress notes.
Perform various tasks related to administration, patient care, and TMS treatment.
Monitor patient before, during and after treatment sessions.
Utilize strong, intuitive communication skills (verbal & written) with patients and staff.
Contribute to a positive work environment.
Act courteously and with tact in dealing with patients and caregivers at all times.
Maintain patient confidentiality and HIPAA certification.
Follow established treatment protocols and office procedures and make a positive contribution to potential improvements.
Maintain a high degree of accuracy and professionalism regarding all the details of the job.