Transcon Finance Agent

Expeditors•Bensenville, IL

12d•$20 - $28•Hybrid

About The Position

The Transcon Finance Agent ensures the timely and accurate movement of freight and information, while providing exceptional customer service within the TRANSCON Department. This role involves managing invoicing and payable processes, accurate data entry, timely client billing, and handling various accounting reports and issues. The agent will also contribute to maintaining good relationships with suppliers and vendors, ensuring compliance with company procedures and government regulations, and identifying best practices to improve accounting efficiency. Responsibilities include meeting billing and accounting KPI standards, effective network communication, escalating problems to management when necessary, and upholding company policies and cultural attributes.

Requirements

Knowledge of the Chicagoland area.
Six months to one year related experience in Domestic operations.
Excellent oral and written communication skills.
A proven history of providing exceptional customer service at all levels.
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Excellent organizational skills, time management skills in addition to a professional attitude.
Great attitude and background based on compliments from customers and coworkers.
Strong MS Office skills including Excel, PowerPoint, and OneNote.

Nice To Haves

Operations/Industry Knowledge preferred

Responsibilities

Ensure smooth and timely Invoicing and payable process flow.
Ensure accurate and timely data entry into our operational system.
Ensure accurate and timely billing to our clients.
Ensure clients receive invoices within 24hrs of invoicing.
Ensure the following reports and accounting issues are handled timely and effectively: APD, Credits, Debits.
Contribute to maintain good relationships with suppliers through quick resolution of any payable issues.
Build Relationships with vendors and internal Expeditors employees to insure timely payment and vendor satisfaction.
Maintain compliance with Expeditors internal procedures and external requirements in accordance with government regulations.
Understand department process flow, and looking for best practices to improve accounting efficiency and productivity.
Meet billing and accounting KPI standards in accordance with the Company’s procedures.
Network communications, timely responses to emails and requests (internal and external).
Escalation of problems to Management when necessary.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.