Transcend GTO-QM, Commercial Quality
About The Position
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered in Raritan, New Jersey; Malvern, Pennsylvania; Shepherdsville, Kentucky; Somerset, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium; Leiden, Netherlands; Zug or Shaffhausen Switzerland. This is a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance. As a member of the Quality Management team, this role will lead the consolidation of Commercial Quality business processes and support the creation of the Global Template aligned with the Transcend Global roadmap rollout.
Requirements
- Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred.
- Minimum 10 years of relevant work experience.
- Business functional experience (i.e., Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP / system environment.
- Experience in operating or supporting large-scale ERP processes following transformation/implementation programs.
- Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization.
- Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels.
- People management and development experience (direct or indirect reports and internal/external partners).
- Requires proficiency in English (written and verbal) to communicate effectively and professionally.
Nice To Haves
- Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence.
- Pharmaceuticals, Life Sciences, or other regulated industry experience.
- Experience with business process design, engineering, or optimization.
- Proven experience with large-scale SAP ERP replacement project(s).
- Experience effectively leading and governing multi-functional decision-making bodies.
- Experience in deploying and/or improving standardized work processes, tools, and templates.
- Proficiency in German, Dutch, or Italian is helpful.
Responsibilities
- Serve as the Innovative Medicine subject matter expert for all Commercial Quality activities to drive global S/4 HANA capability standardization, alignment, and adoption.
- Ensure all Commercial Quality processes and designs align with the Transcend future‑state blueprint.
- Act as a Change Champion across Commercial Quality to support global standardization and process harmonization.
- Develop, document, and steward the Global Template, ensuring integrity, consistency, and alignment across all markets.
- Apply strong global and business-focused reasoning in handling critical issues, business risks, and the development of mitigation strategies.
- Build and optimize business processes aligned with the future-state Commercial Quality ecosystem architecture and support adoption across regional organizations.
- Support the execution of Business Simulation and User Acceptance Testing, as needed, ensuring deployment team understanding of intended template designs.
- Document and map all end‑to‑end Commercial Quality processes, ensuring high-quality and up‑to‑date knowledge center content.
- Provide insights and support for training design, compliance documentation, and ongoing process updates.
- Develop and implement standard testing approaches and tools to ensure consistent process validation.
- Support quality compliance, system validation, and change control processes to maintain an ongoing compliant state and ensure operational excellence.
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
