Transcend GTO-QM, Commercial Quality
About The Position
Johnson & Johnson is seeking a member of the Quality Management team to lead the consolidation of Innovative Medicine Commercial Quality business processes and support the creation of a Global Template aligned with the Transcend Global roadmap. Transcend is a multi-year global business transformation program intended to modernize and harmonize foundational transactional processes on a standardized ERP platform, simplify the Pharmaceutical ERP landscape, and support an integrated data strategy through a single SAP S/4 HANA instance. The role serves as the Innovative Medicine subject matter expert for Commercial Quality, driving global S/4 HANA capability standardization, alignment, and adoption. It helps ensure Commercial Quality processes and designs align with the future-state blueprint, stewards the Global Template across markets, and supports process adoption, testing, training, compliance, system validation, and change control. This is a hybrid position, primarily located in Titusville, New Jersey; alternate hybrid locations may be considered in the locations listed in the posting. The role may require up to 30% domestic and international travel, depending on work location and business needs.
Requirements
- Minimum of 10 years of relevant work experience.
- Business functional experience in Operations, Supply Chain, and/or Finance in a complex, multi-ERP or system environment.
- Experience operating or supporting large-scale ERP processes following transformation or implementation programs.
- Experience supporting, improving, developing, implementing, and leading operational technological processes within a global organization.
- Strong interpersonal, relationship-building, negotiating, and influencing skills, with the ability to collaborate and communicate at program execution and senior leadership/strategic levels.
- People management and development experience, including direct or indirect reports and internal or external partners.
- Proficiency in written and spoken English to communicate effectively and professionally.
- High school diploma or equivalent is required.
Nice To Haves
- Bachelor’s, university, or equivalent degree.
- Certifications such as PMP, FPX or equivalent project management, APICS, and/or Lean/Six Sigma or Process Excellence.
- Experience in pharmaceuticals, life sciences, or another regulated industry.
- Experience in business process design, engineering, or optimization.
- Proven experience with large-scale SAP ERP replacement projects.
- Experience effectively leading and governing multifunctional decision-making bodies.
- Experience deploying or improving standardized work processes, tools, and templates.
- Proficiency in German, Dutch, or Italian.
Responsibilities
- Serve as the Innovative Medicine subject matter expert for Commercial Quality activities, driving global S/4 HANA capability standardization, alignment, and adoption.
- Ensure Commercial Quality processes and designs align with the Transcend future-state blueprint.
- Act as a Change Champion across Commercial Quality to support global standardization and process harmonization.
- Develop, document, and steward the Global Template, ensuring integrity, consistency, and alignment across markets.
- Apply global and business-focused reasoning to critical issues and business risks, and develop mitigation strategies.
- Build and optimize business processes aligned with the future-state Commercial Quality ecosystem architecture and support adoption across regional organizations.
- Support Business Simulation and User Acceptance Testing as needed, ensuring deployment teams understand intended template designs.
- Document and map end-to-end Commercial Quality processes and maintain high-quality, up-to-date knowledge center content.
- Provide insights and support for training design, compliance documentation, and ongoing process updates.
- Develop and implement standard testing approaches and tools for consistent process validation.
- Support quality compliance, system validation, and change control to maintain an ongoing compliant state and operational excellence.
Benefits
- Participation in the company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
- Eligibility to participate in the company’s long-term incentive program.
- Vacation: 120 hours per calendar year, subject to applicable policy and hire date.
- Sick time: 40 hours per calendar year, with specified higher amounts for employees residing in Colorado or Washington.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
- Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver Leave: 80 hours in a 52-week rolling period.
- Volunteer Leave: 32 hours per calendar year.
- Military Spouse Time-Off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
