TRANSACTIONS COORDINATOR

GLOBAL HOLDINGS TULSA LLC • Tulsa, OK

3d • $22 - $23 • Hybrid

About The Position

Researches, analyzes, and resolves a wide range of transaction requests from DSPs and internal clients with varying complexity. Exercises judgment and discretion with respect to client relations and problem resolutions. Provides recommendations to Management to improve quality, productivity, morale, and communication within their team to ultimately improve the level of service provided to our customers. Identifies and escalates priority issues, redirecting problems to appropriate resource(s) as needed. Stays current with policies, procedures and system information, including changes and updates. Performs other duties as assigned.

Requirements

• Proven ability to analyze processes and identify opportunities to improve leveraging technology or traditional process improvement methodologies
• Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service
• Proficiency in computer skills and professional programs (Microsoft Office and other relevant software computer applications and equipment)
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
• High school graduate or equivalent required.

Nice To Haves

• Prior experience within the Banking Services/Disbursement Operations department preferred.

Responsibilities

• Researches, analyzes, and resolves a wide range of transaction requests from DSPs and internal clients with varying complexity.
• Exercises judgment and discretion with respect to client relations and problem resolutions.
• Provides recommendations to Management to improve quality, productivity, morale, and communication within their team to ultimately improve the level of service provided to our customers.
• Identifies and escalates priority issues, redirecting problems to appropriate resource(s) as needed.
• Stays current with policies, procedures and system information, including changes and updates.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED