About The Position

iCapital is seeking an Assistant Vice President or Vice President to join its Transactional Operations team and help lead strategic initiatives across the transaction lifecycle. The role partners across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies and scalable processes, strengthen operational controls, improve visibility, and drive automation. The successful candidate will help transform transaction operations into a standardized, data-driven, exception-based operating model that supports continued growth and innovation.

Requirements

  • Bachelor's degree in finance, business, operations, or a related field.
  • 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles.
  • Strong understanding of alternative investment operations and transaction lifecycle workflows.
  • Proven experience leading large-scale cross-functional programs and strategic initiatives.
  • Demonstrated ability to improve processes through automation, technology, data, and operational redesign.
  • Experience developing operating models, governance frameworks, controls, and performance metrics.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent communication and stakeholder management capabilities.
  • Ability to influence across business, product, technology, and operations teams.

Nice To Haves

  • Knowledge of private funds, registered funds, interval funds, and alternative investment platforms.

Responsibilities

  • Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations.
  • Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities in support of internal teams and external clients.
  • Prepare executive-level recommendations, project updates, and strategic roadmaps.
  • Drive major industry partnership initiatives that enable straight-through processing and workflow standardization across the Alternative Investments industry.
  • Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures.
  • Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability.
  • Represent the operational subject matter expertise on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products, and related new initiatives.
  • Establish KPIs, dashboards, and management reporting to improve operational transparency and performance.

Benefits

  • Salary and equity for all full-time employees.
  • Annual performance bonus.
  • Employer-matched retirement plan.
  • Generously subsidized healthcare.
  • 100% employer-paid dental and vision coverage.
  • Telemedicine and virtual mental health counseling.
  • Parental leave.
  • Unlimited paid time off (PTO).
  • Flexible remote work on Fridays.
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