Transaction Specialist II - Deposit Review Operations / Weekend Shift
About The Position
Join a fast-paced, technology-driven team known for strong controls and continuous improvement. As a Transactions Specialist II in Deposit Review Operations (DRO) within Payment Services, you will review transaction images deposited through self-service platforms (e.g., ATMs and Mobile Quick Deposit) for negotiability criteria. You’ll use multiple computer applications to complete work in a high-production environment with defined quality and performance standards. This role requires comfort with detailed procedures, repetitive workflows, and strong focus on speed and accuracy. You’ll also have opportunities to cross-train with our Exceptions & Returns team after mastering core responsibilities.
Requirements
- High School Diploma or GED
- Ability to work effectively in a production environment with performance metrics
- Strong attention to detail with a focus on accuracy and risk awareness
- Self-motivated and dependable; able to consistently meet monthly targets
- Comfort working in a repetitive, structured workflow with clear procedures
- Basic knowledge of banking transactions and check handling/autonomy concepts
- Computer familiarity and dexterity (keyboard/mouse, multiple applications)
- Strong analytical and problem-solving skills
- Ability to follow written instructions and make decisions using established criteria
- Flexibility to work overtime as needed
Nice To Haves
- Proficiency with Windows operating systems
- Experience with Microsoft Office tools
- Prior experience in banking operations, transaction processing, or back-office functions
- Experience working with quality and productivity targets in a high-volume environment
Responsibilities
- Review check/deposit images from self-service platforms for negotiability criteria
- Apply established guidelines and decision criteria consistently and accurately
- Meet targeted production and quality performance standards in a fast-paced environment
- Navigate multiple computer applications to complete technology-based processing tasks
- Follow detailed procedures and step-by-step instructions with high attention to detail
- Identify exceptions/issues and take appropriate action based on documented criteria
- Maintain accuracy while processing work in a specific, repetitive sequence
- Partner closely with the Exceptions & Returns team to support end-to-end outcomes
- Participate in cross-training and cross-utilization opportunities as available
- Support business needs through overtime as required
Benefits
- Shift differential: 10%
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
