Transaction Processing Associate

ConduentWhiteville, OH
Onsite

About The Position

Performs advanced document imaging and transaction processing activities, including document preparation, high-volume scanning, image quality review, indexing, validation, and exception resolution. Serves as a subject matter resource and supports training while meeting client accuracy, security, and turnaround requirements.

Requirements

  • Proficiency operating high-speed document scanners and imaging software.
  • Knowledge of document preparation, indexing, image validation, and batch reconciliation.
  • Ability to identify image-quality issues and take corrective action.
  • Strong attention to detail and commitment to accuracy and quality standards.
  • Ability to manage multiple priorities and meet production deadlines.
  • Basic troubleshooting skills for scanning equipment and imaging applications.
  • Understanding of document confidentiality and information-security requirements.
  • Effective written and verbal communication skills.
  • High school diploma or GED required.
  • Ability to pass a criminal background check.

Nice To Haves

  • Two or more years of experience in document imaging, transaction processing, records management, or a related production environment preferred.
  • Experience using high-volume scanning equipment and imaging software preferred.
  • An equivalent combination of education and relevant work experience may be considered.

Responsibilities

  • Performs document preparation, image capture, indexing, validation, and quality review of scanned documents.
  • Operates high-volume scanning equipment and imaging software in accordance with established procedures.
  • Maintains production standards for image quality, throughput, accuracy, batch integrity, and turnaround time.
  • Resolves routine scanning, indexing, and image-quality exceptions and performs rescanning when required.
  • Viewed as a subject matter expert in one or more areas and may train other associates.
  • Completes work with a limited degree of supervision.

Benefits

  • Competitive compensation and benefits package
  • Career growth opportunities within banking operations
  • Professional development and training programs
  • Collaborative and supportive work environment
  • Opportunity to play a critical role in delivering exceptional banking services
  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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