Transaction Processing Administrator

RBCMississauga, ON
CA$46,000 - CA$70,000Onsite

About The Position

In this role, you will ensure that all Operations Processing cases assigned are completed accurately, on target and within regulatory standards, First Time Right Processing and Quality Control in order to maximize Client experience and assist other RBC Investor Services (IS) departments/teams in the resolution of Client issues in order to maximize Client experience.

Requirements

  • Experience within Shareholder Services or similar multi-client mutual fund administration environment
  • Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
  • Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
  • Demonstrated ability to work successfully in a fast-paced, high stress environment
  • Communicate effectively with both internal and external client groups

Nice To Haves

  • Proven track record in leading initiatives, managing cross-functional relationships
  • Unitrax Recordkeeping System knowledge
  • FundSERV knowledge
  • Ability to read/write French is an asset

Responsibilities

  • Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
  • Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
  • Apply all quality control procedures
  • Reconciliation and settlement of daily trades
  • Daily deposits and cheque processes
  • Message all accounts where unusual actions have occurred
  • Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate

Benefits

  • bonuses
  • flexible benefits
  • competitive compensation
  • commissions
  • stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies
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