Transaction & Operations Coordinator

RGroup Realty•Tucson, AZ

8d•Onsite

About The Position

This role is part Transaction Coordinator, part Operations Coordinator, and part workflow quarterback. You’ll help keep transactions, communication, compliance, and operational follow-up moving across both brokerage and property management operations. Some days you’ll be helping an agent clean up a transaction file before closing. Other days may involve coordinating maintenance follow-up, reviewing AI-generated communication before it goes out, handling operational escalations, or helping leadership stay organized on priorities. We already use AI and automation heavily to reduce repetitive admin work. The goal is not to replace people. The goal is to remove unnecessary friction so our team can focus on higher-level work and better service.

Requirements

Active Arizona Real Estate License
Tucson-based and available to work in-office full-time
Arizona transaction coordination experience
Property management experience
Familiarity with AppFolio or similar property management platforms
Familiarity with Lone Wolf Transact or similar transaction management systems
Strong organizational skills and attention to detail
Ability to manage multiple priorities without losing control of follow-up
Professional communication skills
Good judgment and problem-solving ability
Comfortable learning and using technology

Nice To Haves

Experience working inside a brokerage office
Experience supporting both sales and property management operations
Familiarity with: Go High Level
Dialpad
Google Workspace
zInspector
MLS systems
Experience creating checklists, workflows, SOPs, or operational documentation

Responsibilities

Manage transaction files from contract to close
Track deadlines, signatures, and compliance items
Coordinate with agents on missing paperwork and outstanding tasks
Support the Branch Manager with file review and exception handling
Maintain organized and compliant transaction records
Help bridge communication between brokerage and property management operations
Support Asset Managers with operational coordination and follow-up
Assist with owner, tenant, vendor, inspection, and maintenance workflows
Track recurring operational items like lease renewals, notices, inspections, and maintenance follow-up
Support AppFolio-related operational processes
Work alongside AI-assisted systems and automation tools
Review AI-generated communication and documentation before it goes external
Use AI tools to organize information, summarize conversations, document workflows, and improve efficiency
Help identify repetitive tasks that can be streamlined or automated
Monitor incoming operational communication and route issues appropriately
Help ensure important items do not sit unresolved
Draft professional communication when needed
Maintain notes, reminders, and follow-up tracking
Escalate legal, compliance, broker-level, or sensitive matters appropriately