Transaction Manager

JLL•Miami, FL

1d•Onsite

About The Position

JLL is seeking a Transaction Manager to join their Brokerage team in their Miami, Florida office. The primary focus of this role is to manage lease transactions while fostering client relationships and business growth. The Transaction Manager will work both independently and as part of a team, managing and collaborating with professionals across various disciplines and business units. This is a high-volume, client-facing role in a fast-paced, collaborative, dynamic, and inclusive environment. The role involves improving client transaction management processes, handling a high volume of transactions, reporting updates to clients, and attending regular client meetings and conference calls. Additionally, the Transaction Manager will support tenant improvement projects and move-in coordination, acting as the main point of contact for tenants post-lease signing. This includes guiding tenants through pre-occupancy requirements like obtaining a Business Tax Receipt (BTR) and Certificate of Use (COU), coordinating IT setup, security systems, furniture, and other operational needs. The role also involves coordinating and overseeing tenant-specific improvements and construction activities with contractors, municipalities, and internal teams, managing timelines, budgets, and communications for timely and compliant project delivery, and tracking/resolving customer issues for a seamless move-in experience. Reviewing lease documents, writing lease summaries and abstracts as part of the due diligence process, and working on special projects and assignments are also key responsibilities.

Requirements

3+ years commercial real estate transaction or leasing experience
Real estate brokerage or salesperson’s license

Nice To Haves

Understanding of & commitment to client services with superior negotiation, leasing & interpersonal skills including verbal & written communication
Ability to build relationships & interact effectively with business partners & clients
Willingness to take on new challenges, responsibilities, assignments & to work within a diverse, collaborative, and driven professional environment
Project management capabilities, including multi-tasking, prioritization, deadline management, & the ability to work both independently & with a team.
Previous experience in real estate related project management and/or construction coordination strongly preferred.
Proficiency in Microsoft Office and project management software (Salesforce experience a plus).
Familiarity with South Florida municipal permitting processes, tenant improvements, or commercial move-in procedures strongly preferred.
Bachelor’s degree in Business, Finance, Real Estate or related is preferred

Responsibilities

Improve client transaction management processes by handling a high volume of transactions, reporting updates to clients and attending regular client meetings & conference calls
Support tenant improvement projects and move-in coordination
Serve as the main point of contact for tenants once a lease is signed.
Guide customers through critical pre-occupancy requirements, including obtaining a Business Tax Receipt (BTR) and Certificate of Use (COU).
Support tenants in coordinating IT setup, security systems, furniture, warehouse racking, equipment, and other operational needs.
Help coordinate and oversee tenant specific improvements (TI) and construction activities with contractors, municipalities, and internal Prologis teams.
Manage timelines, budgets, and communications to ensure on-time, compliant delivery of tenant projects.
Track and resolve customer issues to maintain a seamless move-in experience.
Review lease documents, write lease summaries & abstracts, as part of due diligence process
Work on and direct special projects & assignments