The Manager possesses a strong level of industry knowledge and exemplary consulting skills to manage both the client relationship and the junior team. Their primary focus is project management as they are responsible for overseeing a project from start to successful completion. They develop and execute detailed work plans including leading analysis and problem solving to manage the day-to-day work of the engagement team. They are responsible for junior staff’s ongoing professional development and coaching. Success Factors Responsibilities Lead and supervise the execution of consulting engagements of clients across multiple industries; ensure work is completed on time and within budget; identify out of scope areas and communicate with client or Partner/Practice Leader/Senior Manager as observed Collaborate plan engagement objectives and a strategy that complies with professional standards and appropriately addresses risk; adapts strategy and advises client of recommended changes as appropriate Understand the scope of the engagement, recommend revisions as appropriate, and provide input on client retention and fee structure Participate in the presentation of engagement results to those responsible for oversight Delegate work effectively based on risk, team capabilities, engagement status and staff development opportunities Visit client onsite (if needed) for inquiries, assignments Answer client calls and emails in a timely manner with a solution-oriented approach Lead in business development and community activities to help identify and research opportunities on new and existing clients Grow networks and relationships internally and externally for the team to leverage Develop the service line by working with leadership team to advance thought leadership, client and people development (direct management as well as coaching) Demonstrate company values and alignment with the firm’s mission and long-term vision Ensure client deliverables are met within expectations, responsible for handling any escalated issues that may arise Keep up to date with local and national business and economic issues Participate in continuous learning activities and active research to improve and develop own and others’ technical expertise People Management/Relationships Must demonstrate experience in managing teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback Delegate as appropriate, ensuring team members have sufficient workload; takes on client workload only when junior team members are fully utilized or when offering a unique skill set or knowledge-base Contribute to people initiatives, including retaining and training team members Treat everyone with respect Ability to handle difficult conversations with team members regarding performance and development Team player; successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members both written and oral Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees