Tram Operator - Snowbird

POWDR • Snowbird, UT

9d • Onsite

About The Position

Join Snowbird's Tram, Lift & Gate (TLG) Operations team and play a key role in delivering a safe, efficient, and exceptional mountain experience for our guests. As a Tram Operator, you will operate Snowbird's iconic Aerial Tram, assist guests during loading and unloading, maintain safe operating areas, and provide informative announcements throughout the guest experience. Our team is proud of the welcoming, inclusive culture we've built and the strong leadership that supports it. With experienced supervisors and managers dedicated to safety, service, and operational excellence, you'll be joining a team committed to creating memorable mountain experiences for every guest.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Ability to read, write, speak, and perform basic math functions.
• Strong communication and interpersonal skills.
• Positive attitude and ability to perform well in a fast-paced environment.
• Basic mechanical aptitude and troubleshooting skills.
• Ability to accurately complete logs and operational documentation.
• Ability to work effectively as part of a team and maintain a high level of situational awareness.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Operate the Aerial Tram safely and efficiently in accordance with established procedures.
• Assist guests with loading and unloading while maintaining a safe and welcoming environment.
• Monitor and maintain hazard-free loading and unloading platforms, walkways, and station areas.
• Complete required daily logs, inspections, and operational checks.
• Deliver tram announcements and provide guests with mountain information.
• Provide outstanding guest service and answer guest questions.
• Work closely with Lift Maintenance, Ski Patrol, and other resort departments to support safe and efficient mountain operations.
• Respond appropriately to changing weather, operational conditions, and guest needs.
• Support lift, gate, and dig crew operations as needed.

Benefits

• Ski pass and complimentary ticket benefits.
• Employee discounts on dining, retail, lessons, lodging, and daycare.
• Medical, dental, vision, and accident insurance eligibility based on position.
• 401(k) program.
• Discounts with POWDR partner resorts.
• Free employee transportation, including UTA Bus, rideshare vans, Alta Shuttles, and Employee Blue Shuttles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED