Tram Driver

Keolis Canada•Dania, FL

1d•Onsite

About The Position

This role is responsible for ensuring the safe and welcoming transportation of passengers. The Tram Driver will operate a tram, provide assistance to passengers, communicate effectively, and maintain a strong focus on safety and customer service. The position requires adherence to company policies, including those related to safety, environmental protection, and equal employment opportunity. Keolis is committed to offering competitive compensation and benefits, opportunities for development and growth, and the safest work environment possible.

Requirements

Must be at least 21 years of age
1 Year Current and Verifiable Valid Drivers License (CDL not required)
Must have clean driving history - DMV driving history print out required for the past 10-years
Must have a stable work history
High degree of comfort working with people with disabilities.
Must be able to pass pre-employment drug test and DOT physical
Possess excellent communication (written and verbal) and decision-making skills
Must be able and willing to work a flexible schedule that may include nights, weekends and holidays
Other requirements may be required depending on location
Excellent customer service skills
Positive attitude and enjoy working with the general public
Attention to detail
Excellent communication skills
Exceptional judgement
Fast learner
Able to follow directions
Time management skills

Nice To Haves

Customer Service Experience a plus

Responsibilities

Ensure customers feel welcome
Effectively communicate with passengers, especially in the event of service disruptions
Provide passengers with assistance as needed
Accommodate passengers with information such as schedule, guidance, etc.
Ensure safe on-road operations while maintaining on-time performance
Maintain familiarity with assigned routing and detours
Be aware of ADA Policies and Procedures
Understand ADA Compliance
Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures