Trainmaster I / II - 90166482 - Baltimore

Amtrak•Baltimore, MD

2d•$114,000 - $124,000•Onsite

About The Position

The Trainmaster is responsible for the safe and efficient movement of trains and oversight of T&E crews for the MARC Commuter Service. They oversee and provide leadership and management of agreement employees. This includes the management and monitoring of employee recordkeeping and compliance with all Amtrak, Federal, and State operating requirements. This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

Requirements

High School diploma
Prior satisfactory work experience in train or passenger service
3+ years experience as a train service crewmember or Passenger Conductor
Qualified on physical characteristics of the territory
Demonstrated business and financial management experience
Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU)
Demonstrated leadership and supervisory skills
Working knowledge of Amtrak policies and procedures
Applicants for this position will be expected to lift 50 lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242

Nice To Haves

Bachelor’s degree in Transportation, Business or related field or equivalent work experience, training, and/or education
5 years’ experience as a train service crewmember or Passenger Conductor
Five years of supervisory experience, leading and managing others with different levels of expertise
Five years’ experience with train operation, crew base, crew management, operations, train handling and service delivery
Ability to develop and manage an operating budget

Responsibilities

Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, Amtrak, and MARC rules and regulations
Ensure all bulletins, equipment, postings, etc. adhere to labor, federal and Amtrak regulations
Ensure employees comply with federal rules and regulations and Amtrak policies and operating practices
Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance
Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays
Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support
Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements
Manage crew base budget for train service crews
Conduct train service crew revenue audits
Constantly works in a fast-paced time-sensitive environment with frequently changing priorities
Frequently resolves problems with conflicting priorities in cognitively demanding situations