Trainmaster

Genesee & Wyoming Inc. • Montreal, QC

8d • Onsite

About The Position

The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway.

Requirements

• College degree in Administration and/or Management or have relevant experience in the railway industry (operations).
• Have at least five (5) years of experience in the railway industry.
• Qualification in railway operating rules (CROR)
• Flexible with your working hours to see all of your various teams and clients.
• Bilingual in oral and written - French & English – (minimum required, advanced level an asset)
• Supervisory experience in any field.
• Possess great flexibility to adapt in a changing environment.
• Prepared to occasionally work outdoors in all weather conditions.
• Proficient in MS OFFICE and various databases.
• All other related tasks.

Nice To Haves

• Advanced level French & English

Responsibilities

• Maintains a safe working environment for the entire department.
• See to the employees’ safety, ensuring concerns or accidents are reported. that safety policies are always respected and that there is 100% rule compliance.
• Manages the transportation teams, plans the scheduling and crew calling, participates in various management and safety conference calls.
• Elaborates, supports, and coordinates the operations and train movements.
• Perform various administrative tasks, create or maintain regular reports and rigorous data tracking.
• Manage the teams while following the collective agreement in force while being responsible for leading disciplinary issues.
• Lead regularly scheduled employee performance reviews and provide rigorous new hire training feedback, coaching and tracking.
• Manages the crew flights and ensures documentation remains up to date for flights and scheduling.
• Manage the requirements of different customer expectations and improve the processes in place as needed.
• Provides professional customer service, remaining in continuous communication with customers and partners.
• Provide ongoing support to the railway track maintenance department managers.
• All other related tasks.

Benefits

• Comprehensive training and career development programs
• Competitive benefits package
• Full comprehensive coverage through a group insurance plan including health care, dental, eye care, hospitalization, disability, and life insurance.
• Telemedicine services for employees and their families.
• Fitness Allowance to promote your health, mental health and wellness.
• Savings Program offering an opportunity to participate in a retirement savings plan (with a contribution of up to 6% to your RRSP) you can also take advantage of a Tax-Free Savings Account TFSA, allowing you to benefit from tax-free savings.
• Employee and family assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree