Training Team Leader 2

Unissant • Washington, DC

8d • Hybrid

About The Position

Unissant, Inc. is seeking a Training Team Leader to join their team and support their client. The ideal candidate is an engaging and service-minded training leader who understands how technology education can improve user confidence, increase adoption, and reduce support demand. This individual brings strong instructional capabilities, thoughtful program coordination, and a commitment to delivering high-quality learning experiences in a dynamic enterprise environment.

Requirements

• Strong experience leading technical training programs, enterprise learning initiatives, or structured technology education efforts.
• Ability to design and deliver training for users with varying levels of technical proficiency.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience developing training materials, schedules, and learning strategies that support organizational goals.
• Ability to manage multiple priorities while maintaining a high standard of instructional quality and customer service.
• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.
• Ability to obtain and maintain a Public Trust clearance.

Nice To Haves

• MBA/Master's Degree in a relevant field of study preferred.
• Desired certifications may include instructional design, learning technology, ITIL, Microsoft, or training-related credentials relevant to enterprise IT learning environments.

Responsibilities

• Lead training activities in support of the NIH IT Technology Training Program.
• Coordinate the planning, delivery, and continuous improvement of technical training courses and seminars for NIH staff.
• Develop learning content that supports user proficiency in computers, networks, information systems, and evolving technologies.
• Align training offerings with customer needs, operational priorities, and service improvement goals.
• Collaborate with stakeholders to promote awareness, adoption, and effective use of IT tools and services.
• Support reporting, documentation, and quality practices that strengthen the training program and customer experience.

Benefits

• Local travel within a 50-mile radius of NIH Bethesda, Maryland is not reimbursable.
• On occasion, travel may be required of Contractor personnel and, if approved in advance by the Contracting Officer, may be reimbursed in accordance with Federal Travel Regulations.
• Work may be performed at Government facilities, remote locations, or approved employee work locations in support of Government operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level