Training System Administrator

The Dixon Group•Chestertown, MD

22h•Onsite

About The Position

The Dixon Group is seeking a Training System Administrator to facilitate effective e-learning experiences by collaborating with managers, trainers, IT staff, and content developers. The role manages the learning management system (LMS), including user accounts, technical support, system configuration, course materials, and reporting. The administrator uses LMS data to support informed decision-making, identifies system enhancements, helps ensure compliance with relevant standards, and trains and supports users. The position is based at 1 Dixon Square, Chestertown, Maryland, and works 8 a.m. to 5 p.m., Monday through Friday.

Requirements

High school diploma or equivalent.
Proven experience managing and administering an LMS platform, such as Moodle, Blackboard, or Canvas.
Strong understanding of e-learning principles and instructional design fundamentals.
Proficiency with LMS configuration, user management, and content administration.
Strong problem-solving skills and ability to diagnose and resolve technical issues promptly.
Experience generating reports and using data analytics tools related to LMS usage.
Strong communication and interpersonal skills to support and train diverse users effectively.
Ability to manage multiple priorities and collaborate in a team environment.

Nice To Haves

Familiarity with SCORM, xAPI, or other e-learning standards.

Responsibilities

Manage and maintain the LMS platform to support optimal performance and availability.
Create and manage LMS user accounts, roles, and permissions.
Upload, organize, and maintain course materials, resources, and assessments.
Troubleshoot and resolve technical issues reported by users or identified through monitoring.
Collaborate with instructional designers and trainers to implement new courses and features.
Generate and analyze reports on user engagement, course completion, and system usage to support decision-making.
Train, support, and guide staff and learners in using the LMS effectively.
Keep up to date with LMS technologies and recommend enhancements or upgrades.