Training System Administrator

Dixon Valve•Chestertown, MD

1d•$40,000 - $60,000•Onsite

About The Position

The Dixon Group is seeking a Training System Administrator to collaborate with managers, trainers, IT staff, and content developers to support effective e-learning experiences. The role manages the learning management system (LMS), including user accounts, system configuration, course content, technical support, and reporting. It also supports data-driven decisions, identifies potential system enhancements, helps ensure compliance with relevant standards, and trains and guides system users. The position is based at 1 Dixon Square, Chestertown, Maryland, and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The listed pay range is $40,000–$60,000.

Requirements

High school diploma or equivalent.
Proven experience managing and administering an LMS platform, such as Moodle, Blackboard, or Canvas.
Strong understanding of e-learning principles and instructional design fundamentals.
Proficiency with LMS configuration, user management, and content administration.
Strong problem-solving skills and ability to diagnose and resolve technical issues promptly.
Experience generating reports and using data analytics tools related to LMS usage.
Strong communication and interpersonal skills to support and train diverse users.
Ability to manage multiple priorities and work collaboratively in a team environment.

Nice To Haves

Familiarity with SCORM, xAPI, or other e-learning standards.

Responsibilities

Manage and maintain the LMS platform to ensure optimal performance and availability.
Create and manage user accounts, roles, and permissions in the LMS.
Upload, organize, and maintain course materials, resources, and assessments.
Troubleshoot and resolve technical issues reported by users or identified through monitoring.
Work with instructional designers and trainers to implement new courses and features.
Generate and analyze reports on user engagement, course completion, and system usage to support decision-making.
Train, support, and guide staff and learners in using the LMS effectively.
Stay informed about LMS technologies and recommend enhancements or upgrades.
Collaborate with managers, trainers, IT staff, and content developers to facilitate e-learning experiences.
Proactively identify system enhancements and support compliance with relevant standards.