Training Support Specialist - On Site Requirement

Hoyleton Youth and Family Services•Hoyleton, IL

2d•$21 - $26•Onsite

About The Position

The Training Support Specialist provides guidance, coaching, and preparation for employees in alignment with Hoyleton’s CARE practice model. Under the supervision of the Training Supervisor, this role collaborates with program and department leaders, as well as Human Resources, to ensure employees are effectively trained and supported. Training Partners are assigned to specific programs or administrative areas and support pre-hires, new hires, and current staff. Responsibilities include delivering required training programs, maintaining training records, tracking attendance, and assisting with training assignment management. Additional training needs may be assigned. The primary office location for this position is in Hoyleton, Illinois at the Therapeutic Residential Treatment Program but will be expected to travel to other agency locations as needed.

Requirements

Understanding trauma, separation, and loss experienced by youth in care.
Ability to deliver culturally responsive services.
Strong presentation and written communication skills.
Ability to adapt to various learning styles.
Must meet DCFS/CANTS Clearance Requirements.
Must be at least 21 years of age.
Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.
Bachelor’s degree in social work, human services, business, or equivalent experience is required.
Must have or obtain CARE Educator and TCI Trainer certification required within one year of hire.

Nice To Haves

Experience in a Residential setting is preferred.
Training experience preferred.

Responsibilities

Assist with new employee orientation and training; with a heavy focus on agency models during congregate care staff on boarding.
Deliver training to pre hire participants if applicable.
Remain current on practices related to adult learning and engagement.
Contribute to the improvement of agency model knowledge and practice of concepts in orientation curriculum.
Coordinate shadowing for new hires.
Support job role and individual development plans.
Support staff in accessing training assignments.
Collaborate with program leadership to increase leader knowledge and application of model principles.
Train staff in TCI and CARE; observe practice, provide immediate coaching, and assess application of CARE and TCI principles with reporting to program leadership.
Observe staff / youth interactions and provide in the moment coaching, concept connection and reflection. This may include evening and weekend hours as scheduled and planned. The training partner must step away from direct client contact during any crisis.
Conduct refreshers on agency and program approved models.
Assist supervisors in integrating CARE and TCI concepts into team meetings.
Cochair training related meetings.
Document training assignments and attendance.
Report training compliance to program leadership and collaboration on plans for improvement.
Use data to identify training gaps and identify resources to close those gaps.
Participate in CARE and TCI Community of Practice opportunities.
Perform other duties as assigned.

Benefits

Medical insurance with company funded Health Savings Account (HSA)
Dental and vision insurance
Paid vacation, sick, and personal days
10 company holidays and 1 floating holiday
Monthly cell phone reimbursement
6 weeks paid parental leave
403(b) retirement plan with up to 5% employer match
Employer-paid life insurance
Optional supplemental benefits including: voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
Employee Assistance Program (EAP) available to employees and their household members for additional support
Tuition reimbursement to encourage continued learning and growth
BenefitHub Perks Program offering valuable employee discounts