Training Support Intern
About The Position
Accepting applications from Jan 21 through Feb 21. Applicant selection occurs through March 15th. The internship will begin on either June 8, or June 15, 2025, and will run for a total of 10 weeks. Eligible for a hybrid work schedule split between home & office, with a minimum of 3 days in the office each week. Reporting to the Training Manager, you’ll be part of a Staff Training team of five based in Calabasas Hills, CA. The team supports the Training function for The Cheesecake Factory Incorporated, a $3.6 billion public company with over 350 restaurants and more than 47,000 staff members nationwide. As a Cheesecake Training Support Intern, you’ll assist the Staff Training team with projects and day-to-day responsibilities while gaining practical experience in a corporate training environment. This role provides exposure to how a Training department operates and offers hands-on experience that supports your professional development. During the internship, you will: Learn about the training field from tenured professionals Gain insight into a national restaurant organization Work collaboratively with team members and other departments Support projects that contribute to the overall training function You’ll thrive in this internship if you are: A strong communicator: You’re capable of articulating a message in a clear, concise, and conversational manner. Service minded: You’re a people person who effortlessly provides exceptional support whether it’s over the phone or in person. A team player: You love collaboration and always show respect for the views and contributions of others. A creative problem-solver: You have an uncanny ability to think outside-the-box, using the resources at hand to effortlessly get to the bottom of an issue. Here’s more of what you’ll get to do: Collaborate on creating dynamic training materials that help restaurant staff and managers learn about exciting new menu items Enhance and update interactive eLearning programs to train servers and line cooks on our extensive menu offerings Gain hands-on experience in instructional design, learning how professionals design, develop, and implement training programs for teams nationwide Work with industry-leading tools such as Articulate Storyline, Rise 360, and a Learning Management System (LMS) to build impactful learning experiences
Requirements
- Currently enrolled in a post-secondary educational institution.
- Completed a minimum of 2 years in post-secondary education.
- Majoring in Instructional Design or related field.
- Minimum GPA of 3.0.
- Available to work at least 32 hours per week.
- Available to work from the Support Center at least 3 days per week (Tues, Wed, Thurs)
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
Responsibilities
- Collaborate on creating dynamic training materials that help restaurant staff and managers learn about exciting new menu items
- Enhance and update interactive eLearning programs to train servers and line cooks on our extensive menu offerings
- Gain hands-on experience in instructional design, learning how professionals design, develop, and implement training programs for teams nationwide
- Work with industry-leading tools such as Articulate Storyline, Rise 360, and a Learning Management System (LMS) to build impactful learning experiences
Benefits
- Sick Time (In locations where required)
- Medical Plan Available (Must meet service and hours requirement)
- 25%-35% discount when dining as a guest
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
