Training & Support Specialist
About The Position
Start a new career as a Training & Support Specialist with Procare HR! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth. As the Training & Support Specialist, you will enhance the productivity and development of our clients by designing, developing, delivering, and assessing training and development programs related to our scheduling and labor management software. This position assesses client training needs and facilitates trainings to ensure clients can effectively use our workforce technology platforms, to positively impact labor expense. The position is responsible for ongoing client training and support.
Requirements
- Bachelor's degree in a related field.
- Prior experience in senior living operations, preferably in scheduling.
- Familiarity with healthcare industry regulations and compliance standards related to staffing and scheduling.
- Proven success in a multi-client facing role.
Nice To Haves
- Experience working with scheduling software or labor management systems is highly desirable.
- Prior start-up experience preferred.
Responsibilities
- designing, developing, delivering, and assessing training and development programs related to our scheduling and labor management software
- assesses client training needs
- facilitates trainings to ensure clients can effectively use our workforce technology platforms, to positively impact labor expense
- responsible for ongoing client training and support
Benefits
- Health insurance with company paid premium for employee only coverage
- FSA and HSA options available
- Company paid dental insurance for employee only coverage
- Company paid life insurance
- Company paid short- and long-term disability insurance
- A 401K plan with company match and safe harbor contribution
- Paid Time Off
- Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
