SkillBridge Training Intern

Improvix TechnologiesWashington, DC
7hHybrid

About The Position

Improvix Technologies (IPX) is a fast-paced IT and professional services firm supporting federal customers. We’re building a pipeline of transitioning service members through the DoD SkillBridge program and are interested in connecting with candidates who want hands-on training and future career opportunities in technology and corporate operations. This posting is for future SkillBridge opportunities and is not tied to a current open position. By applying, you’re joining our talent pipeline so we can contact you when a training match becomes available. Depending on your background, clearance status, and upcoming needs, SkillBridge trainees may be considered for one or more tracks: 1) CORPORATE OPERATIONS & OFFICE MANAGEMENT (BUSINESS SUPPORT) You may support internal operations and employee experience such as: Office/facilities coordination, vendor support, conference room readiness Onboarding logistics (equipment, access/badging coordination, workspace setup) Purchasing, inventory, asset tracking (in partnership with IT) Internal documentation (SOPs), communications, event and meeting logistics Budget awareness, invoice routing, expense documentation (as appropriate) 2) PROJECT COORDINATOR / TECHNICAL PROGRAM SUPPORT (EARLY CAREER FRIENDLY) Great for candidates building skills in program execution and stakeholder coordination: Task tracking, action items, and delivery schedule support Meeting coordination, recurring cadences, and documentation upkeep Status reporting, cross-team communication, and stakeholder visibility Exposure to federal program environments and compliance-driven work Mentorship from senior technical/program leaders (varies by placement) 3) COMPLIANCE / CYBERSECURITY OPERATIONS SUPPORT (VARIES BY ROLE) For candidates interested in governance, compliance, and security operations: Documentation support for compliance activities and security frameworks Tracking evidence, deliverables, and due dates in regulated environments Supporting process discipline, reporting, and continuous improvement Coordinating across technical SMEs to gather and document work products 4) SERVICENOW / BUSINESS ANALYSIS & PROCESS AUTOMATION (EXPERIENCED TRACK) For candidates with relevant experience who want to apply it in mission environments: Requirements gathering, process mapping, and user story development Translating mission needs into ServiceNow workflows (ITSM/ITOM/CMDB exposure as applicable) Supporting testing, validation, documentation, dashboards/reporting Partnering with stakeholders to streamline service delivery and visibility

Requirements

  • Must be eligible for the DoW SkillBridge program and within your approved transition window
  • Able to obtain command approval for the requested training opportunity dates
  • Must meet customer/site access requirements (varies by placement)
  • Clearance requirements vary by track (most opportunities require active Secret)
  • Strong organization, follow-through, and communication
  • Comfort learning new tools/processes quickly
  • Professional presence in a client-focused environment
  • Integrity, discretion, and respect for confidentiality
  • Ability to coordinate across teams (technical and non-technical)
  • Microsoft 365 proficiency (Outlook, Teams, Word, Excel)

Nice To Haves

  • SharePoint/Jira/ServiceNow are pluses depending on track

Responsibilities

  • Office/facilities coordination, vendor support, conference room readiness
  • Onboarding logistics (equipment, access/badging coordination, workspace setup)
  • Purchasing, inventory, asset tracking (in partnership with IT)
  • Internal documentation (SOPs), communications, event and meeting logistics
  • Budget awareness, invoice routing, expense documentation (as appropriate)
  • Task tracking, action items, and delivery schedule support
  • Meeting coordination, recurring cadences, and documentation upkeep
  • Status reporting, cross-team communication, and stakeholder visibility
  • Documentation support for compliance activities and security frameworks
  • Tracking evidence, deliverables, and due dates in regulated environments
  • Supporting process discipline, reporting, and continuous improvement
  • Coordinating across technical SMEs to gather and document work products
  • Requirements gathering, process mapping, and user story development
  • Translating mission needs into ServiceNow workflows (ITSM/ITOM/CMDB exposure as applicable)
  • Supporting testing, validation, documentation, dashboards/reporting
  • Partnering with stakeholders to streamline service delivery and visibility
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