TRAINING SUPERVISOR/EXPERT

State of Arkansas•Warren, AR

2d•$63,086 - $93,367

About The Position

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Job Series: Training Classification: Training Supervisor/Expert – Career Path Class Code: CTR04P Pay Grade: SGS08 Salary Range: $63,086 - $93,367 Job Summary The Training Supervisor/Expert is responsible for overseeing the development, implementation, delivery and evaluation of training programs within a state government department. This position leads a team of trainers and instructional designers, ensuring that training initiatives are aligned with the organization’s objectives and that employees are equipped with the skills and knowledge to perform their jobs effectively.

Requirements

Extensive experience in designing and developing effective training programs, including curriculum, materials, and assessments.
Expertise in both in-person and virtual training delivery methods, including experience with classroom training, webinars, and eLearning formats.
Strong organizational and time management skills, with the ability to manage multiple training initiatives and meet deadlines.
Proficiency with training technologies, such as Learning Management Systems (LMS), eLearning platforms, virtual meeting tools (e.g., Zoom, Teams), and multimedia content creation.
A high school diploma is required, plus 3 years of training related experience.

Responsibilities

Supervise a team of trainers and instructional designers, providing guidance, support, and mentorship to ensure high-quality training delivery.
Oversee the development and execution of training programs across the department, ensuring they meet organizational objectives and employee needs.
Coordinate and deliver both in-person and virtual training sessions, workshops, and seminars for employees at various levels.
Regularly evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, making necessary adjustments to improve training outcomes.
Work with subject matter experts to ensure that training content is accurate, relevant, and tailored to the specific needs of various departments.
Implement Learning Management Systems (LMS), eLearning platforms, and other digital tools to improve training delivery, tracking, and evaluation.
Ensure that training materials are updated regularly to reflect changes in policies, procedures, or regulations.