Training Specialist

Bridgeview Eye PartnersFort Wayne, IN
Hybrid

About The Position

Bridgeview Eye Partners is seeking a passionate and knowledgeable Training Specialist to join their team in the Fort Wayne Regional Area. This role is ideal for individuals with a strong background in medical or Optometry who are energized by teaching, mentoring, and supporting team members in a fast-paced healthcare environment. The Training Specialist will focus primarily on Optical training but will also support and develop team members in Patient Services and Clinical Technician responsibilities, fostering a well-rounded and collaborative learning experience across the organization. The position offers the opportunity to lead, coach, and inspire employees, playing a key role in shaping the employee experience and supporting exceptional patient care. The company is committed to developing employees, supporting professional growth, and creating a culture where team members feel empowered to succeed.

Requirements

  • High school diploma required
  • Strong communication, organization, and interpersonal skills
  • Ability to work independently while also supporting a collaborative team environment
  • Ability to adapt, motivate others, and thrive in a fast-paced environment

Nice To Haves

  • Experience in optometry or ophthalmology preferred
  • Experience in Optical is a bonus and will serve as the primary training focus
  • Training or coaching experience preferred
  • Proficiency in Compu Link software preferred

Responsibilities

  • Deliver engaging and effective training to new hires following established training materials and learning pathways
  • Serve as a subject matter expert in Optical while helping team members learn the fundamentals of Patient Services and Clinical Technician responsibilities
  • Support Office Managers with ongoing staff development and continued education
  • Provide consistent updates regarding employee training, progress and performance
  • Conduct staff assessments during key phases of training
  • Assist with efficiency and workflow improvement projects
  • Partner with leadership and the training team to support educational events and development initiatives
  • Promote a positive, professional, and team-focused learning environment

Benefits

  • Wage will be based on knowledge, skills, and experience
  • Flexible scheduling may be necessary based on training and operational needs
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