Training Specialist

Marsh McLennan•Austin, TX

4d•Hybrid

About The Position

We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office. This role is a key member of a skilled team, delivering and testing structured training programs, designing training materials, and collaborating with internal clients and consulting organizations to improve processes and document changes. Additionally, you will ensure adherence to organizational standards by understanding Professional Standards and implementing internal quality measures.

Requirements

5+ years of work experience, including at least 1 year in training facilitation, development, and competency-based models.
Intermediate proficiency in Microsoft Office, with knowledge of basic Excel formulas, pivot tables, and Outlook organization.
Exceptional organizational, time management, and multi-tasking skills to handle multiple projects and meet deadlines.
Strong communication skills, research aptitude, and the ability to work both collaboratively and independently.

Nice To Haves

Bachelor’s degree preferred, but not required
Familiarity with Learning Management Systems (LMS).
Ability to analyze needs and link training and design to performance and operational processes.

Responsibilities

Coordinate training support from other internal training resources as required in the delivery of the curriculum
Collaborate directly with our operations and business teams to provide training and develop training material
Recommend improvements and enhancements to the training curriculum in order to close gaps and improve results
Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations
Work closely with internal clients and appropriate consulting organizations to improve processes, as well as document changes that are implemented
Maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented