Training Specialist

Veterans Health Administration•Minneapolis, MN
•Hybrid

About The Position

This position is in the Workplace Violence Prevention Program of the Minneapolis VA Health Care System. The Workplace Violence Prevention Program implements employee education on disruptive behavior prevention, maintains behavioral safety reporting processes, and provides tools that support safe care and a safe workplace. The incumbent administers the facility Prevention and Management of Disruptive Behavior (PMDB) training program.

Requirements

  • Must be a U.S. Citizen to apply for this job.
  • Must complete all required steps in the process, including an online assessment.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable forms of identification will be required to complete pre-employment requirements.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Must serve a 1-year probationary period or 2-year trial period.
  • Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07.
  • An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
  • Undergraduate and Graduate Education: Major study--education or a subject area related to the position to be filled.
  • Specialized Experience: Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction.
  • Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
  • Supervising or administering a training program.
  • Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
  • Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.
  • One (1) full year of specialized experience equivalent to the GS-7 level in the Federal service that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of a Training Instructor.
  • Familiarity with adult learning and training principles.
  • Experience building and evaluating new curriculum and evaluation of material.
  • Understanding of training programs and experience training in education.
  • Familiarity with using policies and procedures to improve work efficiency, establish new procedures and manage multiple tasks.
  • Expertise with Microsoft Office, Outlook etc., to perform clerical functions such as preparing correspondence, reports and other clerical duties (experience must be well documented in resume).
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • If using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Nice To Haves

  • Telework eligibility will be discussed during the interview process.

Responsibilities

  • Plans and implements the annual PMDB training schedule for the facility based on required audiences and renewal cycles.
  • Coordinates tools and spaces needed for classes by requesting rooms, verifying availability of training equipment, and ensuring job aids and handouts are current and accessible.
  • Serves as PMDB trainer and subject matter expert for fidelity of curriculum to ensure training to the standards.
  • Collaborates with facility leadership to ensure facility policies are compliant with The Joint Commission (TJC) and Occupational Safety and Health Administration (OSHA) requirements regarding workplace violence prevention training.
  • Prepares and delivers PMDB orientation content for new employees during facility onboarding sessions.
  • Collects participation data from awareness activities using Microsoft Forms or other approved survey tools.
  • Recruits, trains, and schedules PMDB Facility Trainers and ensures ongoing certification.
  • Ensures PMDB Facility Trainers are initially certified by competing a Train-The-Trainer course and then recertified via the annual PMDB Trainer Recalibration Conference or a Facility Trainer Recertificate Assessment every 4 years.
  • Creates courses and assignments in the Talent Management System (TMS 2.0) and leads class sessions.
  • Coordinates scheduling of training events.
  • Troubleshoots enrollment issues by resolving course assignment errors, fixing duplicate profiles, and reassigning curricula.
  • Runs monthly compliance reports using TMS and Excel exports.
  • Collects and merges PMDB training completion data with disruptive behavior metrics to evaluate course effectiveness.
  • Serves as a member of the Disruptive Behavior Committee and attends all regularly scheduled meetings of the Disruptive Behavior Committee.
  • Develops training handbooks, computer tutorials, and reference materials.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
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