Training Specialist

Grafton Integrated Health Network•Winchester, VA

8d•$52,000 - $79,602•Remote

About The Position

At Grafton Integrated Health Network, we’re united by a shared purpose: helping individuals with complex needs live their best lives. Our work changes lives — including our own — by creating meaningful impact through compassion, collaboration, and growth. As a member of our Learning team, you’ll play a vital role in equipping employees with the tools, skills, and confidence they need to provide exceptional care and thrive in their roles. Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way—where leadership, compassion, and dedication come together to change lives.

Requirements

Requires a valid driver’s license and dependable transportation.
Requires a minimum of 1 year in a direct service delivery position (ex. direct support professional, case manager, teacher, therapist, etc.); or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Availability and willingness to travel frequently. Travel target for Learning Engineers is 42 out of 52 weeks per year.

Nice To Haves

Bachelor’s degree preferred or equivalent experience in the human services field.

Responsibilities

Provides direct training and consultation to both internal stakeholders and external customers in consultation and outreach line of business as related to Ukeru, Trauma Informed Care, and Grafton Method techniques and strategies.
Coordinates training with external stakeholders as well as is involved with the distribution of Ukeru blocking equipment.
Demonstrates the highest form of customer service and professionalism while promoting the brand of Grafton Integrated Health Network and specifically Ukeru.
Travels extensively (42 of 52 weeks of travel per year) to provide direct training and/or consultation and guidance to external customers (both independently and as a member of a team).
Advises and guides organization’s leadership in areas such as: communication plans, orienting clients to Ukeru, creating data management systems with accompanying dashboards for reporting, equipment selection and placement, coaching staff in the implementation of philosophy as well as techniques, managing employees who are not buying into new approach, communicating initiative to external stakeholders including parents/guardians, and implementing recognition programs to support the initiative in a positive manner.
Organizes and completes the Grafton Cultural Assessment at external agencies, which includes facilitating focus groups, meeting with various levels of administration and clinical/program team members, reviewing policy and procedures, touring facilities, reviewing incident and organizational data, preparing final written and verbal reports.
Provides training and/or consultation and guidance to internal stakeholders throughout Grafton, including parents of Grafton clients.
Responsible for making travel arrangements for self and/or others who will be conducting training, ensuring training site adequacy, and preparing/delivering materials.
Ensures paperwork is completed in a timely manner after training.
Maintains constant interface with external and internal customers, delivering the highest level of customer service while representing Grafton in a professional and positive manner.
Assists with the sale of equipment by sharing knowledge and experience and suggesting type and quantity based on various factors.
Offers suggestions for ongoing curriculum updates and development of materials used for training.
Performs assigned account management activities such as building strong customer relationships, acting as the customer’s representative, collecting and analyzing data, and researching new legislature changes for assigned states.
Attends seminars, conferences, classes, etc., to enhance and maintain knowledge of developments in the Human Service and Performance Improvement fields.
Prepares reports, correspondence and other documents/information regarding the activities, policies and accomplishments of Grafton (Ukeru).
Performs other duties as necessary.

Benefits

Medical, dental and vision
Flexible Spending & Health Savings Accounts
Generous Paid Time Off plan & attendance incentives
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Short-term disability (STD)
Long-term disability (LTD)
Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
401(k), including an employer match up to $2,500 annually
Education Assistance up to $5,250 annually
May be eligible for federal student loan forgiveness as Grafton is a 501(c)(3) non-profit.