Training Specialist, 6-Month Duration Role
About The Position
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for a Training Specialist to be located in Pittsburgh, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; Horsham, PA; Dallas, TX; or Titusville, NJ. Purpose: J&J Innovative Medicine is seeking a 6-month duration-based Training Specialist to support Project Impact and PSC University by delivering high‑quality instructor-led and virtual training for Patient Service Center (PSC). This role focuses on effective training delivery, learner engagement, and readiness. The Training Specialist delivers approved Project Impact curricula as designed, reinforces performance expectations, and provides feedback to support continuous improvement. In addition to facilitation, the role will also support Project Impact training logistics, including the coordination and execution of the instructor-led training cohorts.
Requirements
- A minimum of 2 years of experience in training delivery, facilitation, coaching, or related roles.
- Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
- Event planning and/or logistics experience.
- Strong facilitation & presentation skills (in-person & virtual).
- Experience supporting frontline or customer facing roles.
- Strong communication, engagement, and adaptability skills.
Nice To Haves
- Experience in pharmaceuticals, life sciences, healthcare, or regulated environments.
- Experience supporting contact centers, customer service, or frontline operations.
- Background in Learning & Development
Responsibilities
- Assist in organizing and coordinating in-person training logistics.
- Deliver Project Impact training (instructor-led, virtual, and blended) aligned with defined curricula, learning standards, and operational needs.
- Prepare sessions using approved materials and facilitator guides.
- Support learner assessments, knowledge checks, and readiness evaluations.
- Track attendance and completions accurately in coordination with Learning Operations.
- Provide structured feedback on learner performance and training effectiveness.
- Participate in train‑the‑trainer sessions.
- Escalate learner readiness or delivery concerns as needed.
- Up to 30% travel required.
- Other duties as assigned.
Benefits
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year (or 48/56 hours depending on state)
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
