Training Specialist Sr

Amerihealth Caritas•,

2d•Remote

About The Position

The Senior Training Specialist is responsible for effectively facilitating training and development activities to all levels of the organization, within Provider Network Management; demonstrating knowledge of adult learning principles and adjusting teaching style to meet the needs of virtual students. The Senior Training Specialist applies formal instructional design methods, including ADDIE, to analyze, design, develop, implement, and measure the effectiveness of training and development programs. This role implements complex and specialized learning strategies to improve organizational performance, supports the continuous refinement of existing programs, and designs and develops training across multiple modalities, including ILT/VILT, blended learning, and eLearning. The position creates professional-level performance support programs and materials that incorporate innovative learning methods and best practices in adult learning theory, while partnering with department Instructional Designers, Training Consultant, LMS technologists, business partners, and leadership to bring enhanced programs to life in the classroom. The Senior Training Specialist also evaluates associates’ knowledge, skills, and attitudes in training and develops coaching processes to help performance meet or exceed standards. This role works quickly and effectively across multiple projects, organizes and prioritizes work to meet tight deadlines, responds positively to ad hoc requests, feedback, scope changes, and a dynamic work environment, and during virtual training may act as a producer by monitoring chats, executing breakout groups, and conducting polls.

Requirements

Bachelor's degree or equivalent work experience
3 or more years of experience in training delivery, facilitation, and classroom management
Apply well-developed knowledge and experience in Adult Learning Theory. (ADDIE model, etc.)
Complexities include the day-to-day execution of delivering training, managing training materials, updating training materials and general project management participation
Partners with department Instructional Designers, Training Consultant, LMS technologists, business partners, and leadership to bring enhanced programs to life in the classroom
Keeps current with new training tools and methodologies, incorporating latest developments to enhance learning and development programs (including, but not limited to, AI tools)
Be familiar with Blended learning strategies
Demonstrate effective communication/engagement with individuals and groups
Demonstrate assessment of knowledge transfer live/virtual
Demonstrated training skills with expertise in training delivery, essential systems knowledge, training material management and LMS capabilities
Introductory knowledge of project management principles/methodologies and application of adult learning theory or principles
Experience in using MS Office

Responsibilities

Prepare reports/training class summaries
Class Facilitation
Create participant guides, facilitator guides (lesson plans), job aids, and supporting materials
Develop visuals, text, and audio in instructional materials
Conduct a training needs assessment that aligns performance needs with organizational results
Build learning methods and media to support the attainment of learning objectives