Training Specialist, Operations

DSV • Monroe Township, OH

9d • Onsite

About The Position

The Training Specialist, Operations reports to the Human Resources Manager or Training Manager on site. This role is responsible for coordinating and delivering training courses required by DSV and its clients. These programs encompass quality control, work measurement, logistics procedures, safety/HR, and work instructions. The specialist will also assist in developing solutions to meet client expectations, conduct competency training in systems and leadership development, and provide ongoing employee support in these areas.

Requirements

• High School diploma or equivalent
• 1-year clerical experience
• Proficient in MS office applications
• English (reading, writing, verbal)
• Intermediate mathematical skills
• Effective communication skills (all modes) requiring the ability to communicate to various levels of management to entry level team members
• Excellent organizational skills
• Knowledge of inventory management procedures and warehousing terminology and best practices.
• Positive and professional attitude.
• Completes work with limited degree of supervisor

Nice To Haves

• 2 years’ experience working in warehousing and/or logistics preferred
• Bilingual a plus
• Have experience in developing and implementing training programs.

Responsibilities

• Orientation of new Associates and re-fresher training for current associates for site policies
• Develop self and always maintain knowledge in relevant fields
• Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time
• Facilitate shift training on operations, quality, standard updates, and procedure updates.
• Implement OJT training programs, as required, to improve site performance
• Conduct and supervise training and development programs for employees
• Plan and deliver OJT training courses and programs necessary to meet training need
• Ensure all training information is entered into the data base.
• Ensure site quality & training programs meet all regulatory, DSV and client requirements
• Ensure site programs are audit ready to meet ISO(client) & 5-Star(DSV) requirements
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
• Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
• If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment. A copy of all this information should be kept in their training file
• Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals
• Answer (or find the answer) to any questions associates may have
• Work closely with Management team and the operations department to help insure that the business/operational needs are being met
• Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates
• Ensure all staffing changes are accurately reflected in the database and in the training files. All Associates no longer with the company should have their files pulled and placed with HR file to be retained based on retention timeline
• Make and maintain supply of forms, orientation packets, and safety packets
• Ensure all information is communicated with your manager
• Special requirements (OT, vision, strength, etc.). Need to be flexible with scheduling, could be required to change days and hours of work for training purposes
• Complete any tasks that are assigned by any member of the Management Team
• Work overtime as dictated by business whether mandatory or voluntary.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED