Training Specialist I

FM Industries • Phoenix, AZ

9h • Hybrid

About The Position

Ensure the technical workforce has the knowledge, skills and resources to successfully perform their job duties.

Requirements

• 2 years’ experience in a manufacturing/production environment.
• 3-5 years’ experience creating technical documentation in a variety of formats.
• 3 years’ experience delivering instructor-led technical training either in a classroom or on-the-job setting.
• 3 years’ experience of professional interaction either in a customer service role, or similar professional interaction.
• Familiarity working in and around a formal documentation environment (i.e., ISO9001).
• Creative; some demonstrated experience thinking up and developing new, better, and innovative ways to work.
• Ability to interact with fellow employees and customers in a professional manner.
• Mostly independent; can design and prioritize work with limited supervision and direction.
• Some experience creating and/or editing video-based technical instruction with common video editing software (similar to: Camtasia, Final Cut, Premier, etc.).
• High skill level with desktop/Laptop computer skills using Microsoft Window Office products. Demonstrated ability to create charts and graphs in Excel.
• Experience working in a modern learning management system.
• Completed formal training in the areas of adult learning, technical training, technical documentation, and editing

Nice To Haves

• Excellent English written and verbal communication skills.
• Bi-lingual in Spanish preferred.

Responsibilities

• Create graphical and video-based work instructions where required.
• Create and track on-the-job (OJT) onboarding training requirements for key production roles.
• Assist Supervisors and subject matter experts having the ability and resources to onboard new employees.
• Train workforce on company-wide work standards and processes.
• Approximately 50% creating and editing graphical and video -based documentation for reference and instruction; 40% creating onboarding programs and delivering/enabling technical training; 10%administration/other.
• Comply with applicable environmental, health and safety laws and regulations, company policy and accepted safe work practices.

Benefits

• Competitive Salary
• PTO Program
• Nine (9) Paid Holidays!!
• Medical, Dental, Vision and Life Insurance
• Short and Long-Term Disability Coverage AT NO COST TO EMPLOYEE!!
• Tuition Assistance
• Pet Insurance
• Flexible Spending Plans
• Health Spending Plans
• Comprehensive Online Learning Center - houses thousands of training resources available to learn at your own pace!!
• 401(k) Retirement Savings - with a generous company 30% match! (100% vested after six years)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed