Training Specialist – Franchise

Canadian Tire Corporation•Laval, QC

About The Position

Reporting to the Manager, Training and Development – Franchise, the Training Specialist contributes to the company’s evolution by supporting stores across our franchise network in developing skills and deploying training initiatives tailored to their operational realities.

Requirements

5 to 8 years of experience in instructional design and training facilitation.
Experience managing or coordinating training activities.
In-depth knowledge of the retail industry.
Advanced technology skills, including proficiency with the Microsoft Office suite and store operating systems, such as POS systems.
Experience with a Learning Management System (LMS).
Comfort working with AI tools and Copilot.
Strong ability to innovate, be creative, and move beyond traditional approaches.
Collaborative and proactive approach, supported by excellent interpersonal skills.
Ability to work with a high level of autonomy.
Excellent organizational and planning skills.
Experience in a complex, structured, and constantly evolving organizational environment.
Bilingualism in French and English, both spoken and written, is required.

Responsibilities

Train store managers and employees in various areas of activity, including technology, operations, management, and more.
Design and develop training activities and learning tools.
Maintain and update training materials and documentation.
Support and coach store managers.
Contribute to the administrative activities of the FGL Sports Academy.
Participate in special corporate projects as needed.