Training Specialist - Energy

Community and Economic Development Assoc•Chicago, IL

43d•$22 - $23•Onsite

About The Position

Join CEDA as a Training Specialist! CEDA (Community and Economic Development Association) is a dynamic nonprofit on a mission to empower communities and fight poverty. We are looking for a Training Specialist to join our Energy Services Department and support the development of high-quality training programs for staff and partner sites.

Requirements

Associate’s degree or at least 3 years of experience in a customer service or training-related environment.
Strong communication and presentation skills
Excellent interpersonal and customer service skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office, Outlook, and training tools
Ability to translate complex program requirements into effective training
Ability to travel frequently within Cook County and occasionally beyond
Must have reliable transportation, valid driver’s license, and insurance

Nice To Haves

Bachelor’s degree
Experience with learning management systems and web-based training tools
Bilingual in English and Spanish
Experience in a nonprofit organization

Responsibilities

Coordinate the design, delivery, and continuous improvement of training programs for internal staff and external partners.
Conduct Partner Site Intake training programs, including registration, instruction, and testing.
Deliver training aligned with organizational goals and program requirements.
Collaborate with internal teams to assess evolving training needs as policies and procedures change.
Develop training materials, job aids, and multimedia presentations.
Support the creation of testing and certification processes.
Maintain training records and complete required documentation and reports.
Monitor compliance and recommend corrective actions when needed.
Conduct post-training surveys and gather feedback from participants.
Provide “Train the Trainer” sessions to team leads and coordinators.
Perform other duties as assigned.