Training Resource Team Specialist

Ashley Furniture Industries

5d • Hybrid

About The Position

Acts as frontline execution support for Ashley Global Retail strategic
initiatives, delivering high-impact coaching, onboarding, and Ashley Global
Retail transformation support. Supports stores and teams during product
launches, system conversions, and major rollouts. Up to 75% travel required.

The Specialist will follow the vision, structure, and deployment of the
Transformational Resource Team (TRT) set by the VP of Operational Excellence.

Requirements

• 1+ years in curriculum development. An asset.
• 1+ years in training delivery and facilitation. An asset.
• 1+ years leading large-scale L&D change and project management initiatives.
• Bachelor’s degree in Business, HR, or other related experience. (Preferred)
• Adult Learning certification. (Preferred)
• Instructional Design certification (Preferred)
• Proficiency with Learning Management System technology.
• Proficiency with Microsoft suite tools including Word, PPT, and Excel. (Required)
• Leadership and Coaching
• Facilitation and Engagement
• Business Analysis/Research/Trend Analysis
• Accountability/Analytical Thinking/Problem Solving
• Business Enterprise Knowledge (Retail preferred)
• Verbal and Written Communication, Active Listening.
• Prioritization, Planning, and Organizational
• Valid Driver’s License Required
• Passport/Real ID and ability to travel in North America 75% of time. Single and multiple days with overnights.

Responsibilities

• Delivers in-person, on-the-floor support and coaching
• Implements training materials and playbooks developed by L&D, Product Knowledge, and Marketing Teams
• Assists stores with real-time adoption of new tools, systems, or sales programs
• Provides reinforcement of sales skills, guest experience, and retail execution
• Escalates field feedback to Managers for continuous improvement
• Supports activations such as new store openings, product launches, and system conversions
• Builds confidence and capability of frontline associates through coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees