Training Project Analyst - Corporate Payment Systems (Freight)

U.S. Bank • Minneapolis, MN

2d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. We are seeking a Training Project Analyst to support training initiatives for our Freight Payment Systems within the Corporate Payment Systems department. This role is responsible for training projects—analysis, design, development, implementation, and evaluation—with a focus on creating engaging and effective learning experiences for our clients.

Requirements

• Bachelor’s degree, or equivalent work experience.
• Typically five to eight years of related experience.
• Advanced knowledge of corporate payment systems or similar business line.
• Strong organizational and analytical skills.
• Thorough understanding of project management methodologies .
• Ability to identify and resolve exceptions and analyze data effectively.
• Demonstrated leadership and communication skills.

Nice To Haves

• Experience with instructional design tools and learning management systems (LMS) is a plus.

Responsibilities

• Design, develop, and maintain e-learning modules, instructional videos, in-app guidance, and technical documentation for Freight Payment systems.
• Facilitate virtual webinar s and occasional in-person training session s for clients and internal stakeholders.
• Attend project meetings to stay informed on system enhancements and translate updates into training materials.
• Create and manage project plans to ensure timely updates to all training resources.
• Collaborate with subject matter experts, relationship managers, and business partner s to complete training initiatives.
• Analyze training effectiveness and implement improvements based on feedback and performance metrics.
• Lead meetings and communicate progress on training projects across departments.
• Provide analytical support and cost analysis for training-related initiatives.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level