About The Position

We are seeking a Training Project Analyst to support training initiatives for our Freight Payment Systems within the Corporate Payment Systems department. This role is responsible for training projects—analysis, design, development, implementation, and evaluation—with a focus on creating engaging and effective learning experiences for our clients.

Requirements

  • Bachelor’s degree, or equivalent work experience.
  • Typically five to eight years of related experience.
  • Advanced knowledge of corporate payment systems or similar business line.
  • Strong organizational and analytical skills.
  • Thorough understanding of project management methodologies.
  • Ability to identify and resolve exceptions and analyze data effectively.
  • Demonstrated leadership and communication skills.

Nice To Haves

  • Experience with instructional design tools and learning management systems (LMS) is a plus.

Responsibilities

  • Design, develop, and maintain e-learning modules, instructional videos, in-app guidance, and technical documentation for Freight Payment systems.
  • Facilitate virtual webinars and occasional in-person training sessions for clients and internal stakeholders.
  • Attend project meetings to stay informed on system enhancements and translate updates into training materials.
  • Create and manage project plans to ensure timely updates to all training resources.
  • Collaborate with subject matter experts, relationship managers, and business partners to complete training initiatives.
  • Analyze training effectiveness and implement improvements based on feedback and performance metrics.
  • Lead meetings and communicate progress on training projects across departments.
  • Provide analytical support and cost analysis for training-related initiatives.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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