Training Program Specialist Intern (September - 8 Months)

SOTI • Mississauga, ON

5d

About The Position

Join us and assimilate cutting edge tech knowledge at SOTI: Next Gen! At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done. Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Requirements

• Currently pursuing or recently completed a Bachelor’s degree in Business Administration or a related field
• Strong communication skills, with confidence in speaking and writing in English
• Comfortable with spelling and grammar and producing polished written work
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to multi‑task and stay organized in a fast‑paced environment
• Skilled at coordinating meetings and supporting team activities

Nice To Haves

• Interest in project management; coursework or certificates are an asset

Responsibilities

• Assist the Instructional Design and Content Development team on course upload, QA, audience curation, course enrollments, and deployment activities.
• Work with customers, partners, and SOTI staff on triaging new training intake requests, LMS issues, and various administrative tasks.
• Attend meetings with members of Global Training and stakeholders to take actions, scribe meeting minutes in a project tool/planner.
• Assist Global Training with audience groups. Gather data and include as appropriate in plans for upcoming project kick offs.
• Assist and actively engage with our SharePoint project space.
• Track project (ongoing project management/tracking) and help mitigate issues. Plan Projects, facilitate team meetings and record meeting minutes.
• Create and deploy surveys, track trends, analyze results, and support continuous improvement initiatives.
• Draft and send training announcements, publish updates across internal channels, and maintain training‑related content.
• Support PIR meetings, document findings, store materials in SharePoint, and share action items for future releases.
• Manage scheduling, logistics, trainer resourcing, room bookings, and regional coordination.
• Maintain master schedules, attendee lists, calendars, and LMS invitations.
• Track attendance with trainers and prepare weekly completion reports for leadership.
• Create, deploy, and action feedback surveys in a timely manner.
• Manage daily intake, triage requests, and ensure timely responses.
• Support training needs analysis, develop training plans, and assist with ongoing project tracking.

Benefits

• The People - SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
• The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
• The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies

What This Job Offers

• Career Level: Intern