Training Program Manager 2026-02576

State of Wyoming•Cheyenne, WY

About The Position

The Distance Learning (DL) Program Manager oversees the management, coordination, and maintenance of the Wyoming Army National Guard’s statewide distance learning facilities, including fixed classrooms and mobile computer labs. The manager serves as the central contact for scheduling, technical support, and program administration, ensuring resources are available and effectively used by National Guard members and the wider community. The position coordinates training requests and facility use, maintains computer lab hardware and software, provides initial technical troubleshooting, and refers complex issues to the G6 helpdesk. It tracks and reports facility usage and performance and provides analytics to leadership. Monthly in-state travel to all distance learning sites is required for site visits, classroom optimization, and operational-readiness checks. This is an at-will employee contract position.

Requirements

  • Proven experience in program management, coordination, or a related field.
  • Strong technical skills, including the ability to maintain computer hardware and troubleshoot common software and network issues.
  • Excellent interpersonal and communication skills, with the ability to work effectively with military personnel, government civilians, and community members.
  • A valid Wyoming driver’s license.
  • Ability to lift up to 25 pounds.
  • Ability to travel in-state once per month.

Nice To Haves

  • Current or prior service in the Army National Guard or U.S. Army Reserves is highly preferred.
  • Familiarity with the structure and operations of the Army National Guard.
  • Understanding of the unique scheduling and training needs of M-Day soldiers.
  • Experience working within a military chain of command and communicating effectively with military and civilian personnel.
  • Experience in an educational, training, or test proctoring environment is desirable.

Responsibilities

  • Coordinate training requests and scheduling for distance learning classrooms and mobile computer labs used by M-day units, full-time personnel, and community members.
  • Oversee regular maintenance and technical upkeep of computer lab hardware and software, ensuring equipment is operational and ready for use.
  • Serve as the primary contact for users experiencing technical issues, provide initial troubleshooting, and refer complex issues to the G6 helpdesk.
  • Monitor, track, and compile detailed reports on classroom and lab usage and performance.
  • Provide usage and performance analytics to leadership to inform decision-making.
  • Travel monthly to distance learning sites across Wyoming to conduct site visits, optimize classrooms, and verify operational readiness.
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