Training Program Manager

McAdams•Raleigh, NC

36d•Onsite

About The Position

McAdams' Training Program Manager ensures the strategic alignment of training and development initiatives with the firm's operational and business goals, directly supporting continued organizational growth. As an expert in knowledge management, knowledge transfer, and professional development, this role leads the advancement and scaling of McAdams' training infrastructure by conducting needs assessments, designing learning solutions, leveraging technology, and evaluating program efficacy. In close collaboration with Human Resources, corporate services and technical experts, the Training Program Manager also contributes to the firm's knowledge base, designs instructional content, supports trainer development, and provides internal consultation on educational strategy.

Requirements

Minimum of 6-8 years in the learning industry with extensive experience related to instructional design, knowledge management, and pragmatic/curriculum development
Proven success in leading the design and execution of organization-wide training programs
Strong instructional design and content development skills across various modalities (in-person, virtual, hybrid, online, project-based/cohort-based learning)
Demonstrated experience working collaboratively with technical SMEs and cross-functional leadership
Excellent project management skills with the ability to juggle multiple high-impact initiatives
Proficiency with Microsoft Office (particularly PowerPoint, Word, Excel) and SharePoint
Experience with SCORM authoring tools and e-learning development, Articulate 360 preferred
Familiarity with LMS administration, Learn365 or Zensai products preferred
Knowledge of video editing and virtual conferencing tools
Understanding of adult learning theory, instructional best practices, and current learning technology trends
Demonstrated ability to work under limited supervision
Exceptional follow-through, attention to detail and responsiveness
Solution-oriented and flexible under pressure
Creative and willing to explore new methodologies
Receptive to feedback
Ability to quickly learn and apply new learning technologies

Responsibilities

Align training and knowledge sharing initiatives with firm-wide priorities and business goals.
Partner with leadership to design scalable training infrastructure that supports succession planning and organizational growth.
Conduct training needs assessments and root cause analyses to recommend targeted learning solutions.
Support integration and training needs related to mergers and acquisitions.
Collaborate with technical subject matter experts (SMEs) to develop onboarding materials and discipline -specific training programs that support professional development.
Support administration of technical assessments and partner with hiring managers to identify skill gaps.
Partner with internal SMEs and external vendors to design and deliver high-impact learning programs.
Partner with HR Business Partners to develop tailored training resources and strengthen communication between field and office teams.
Oversee instructional content development and "learning journeys", including learning objectives, assessments, Sharable Content Object Reference Model (SCORM) packages, facilitation guides, and presentations that integrate multiple modalities (e-learning, SOPs, coaching, mentorship, live training, etc.).
Ensure all training content is current and aligned with best practices.
Manage and standardize firm-wide training programs and processes across platforms and delivery formats.
Lead educational outreach and support internship initiatives in collaboration with HR and technical leadership.
Develop KPIs and identify both qualitative and quantitative metrics to measure training effectiveness in partnership with SMEs and leadership.
Track and manage training-related budgets and financial reporting
Design and implement specialized and differentiated development pathways, leadership opportunities, and technical training that are relevant, accessible, and responsive to real-world field conditions.
Collaborate with the Safety Consultant and Safety Leadership Team to support, coordinate, and facilitate safety training, compliance initiatives, and continuous improvement efforts across the firm.
Serve as the lead administrator and point of contact for the Learning Management System (LMS), collaborating with support teams to resolve platform issues or address needs.
Maintain accurate course catalogs, learning pathways, compliance tracking, and reporting dashboards while partnering with HR, IT, and technical teams to resolve issues and improve system functionality.
Provide strategic consultation to firm leadership on instructional planning, learning technologies, and implementation strategies.