Training Program Manager

Ferrovial•Charlotte, NC

About The Position

The Training Program Manager will build, implement, and maintain the I-77 EMP training program. Additionally, they will perform and facilitate employee training and collaborate across departments to ensure compliance and operational excellence.

Requirements

Detailed oriented
Self-starter
Strong verbal and written communication skills
Advanced record keeping skills
Ability to create and maintain meaningful relationships
Time management skills
Strong planning, scheduling and resource management skills
Adaptability
Strong Collaborative and Teamwork skills
Strategic Thinking
Ability to perform data entry and digital record keeping utilizing a computer
Must be able to demonstrate computer proficiency, especially with Microsoft Word, PowerPoint, excel and other PC based programs
Ability to work with and navigate a variety of web-based platforms
Master’s degree in business, education, or related field and 3 years of training management experience, OR
Bachelor’s degree with 5 years of training management experience, OR
Associate’s degree with 7+ years of training management experience at a minimum.

Nice To Haves

OSHA 500 certified or other training certification preferred.
Familiarity with modern and traditional training methods, training evaluation methodologies, and OSHA, DOT, EPA training requirements preferred.

Responsibilities

Evaluate and maintain compliance with regulatory and contractual training requirements (onboarding and refresher trainings).
Vet third-party vendors for accreditation in safety, compliance, and operational training.
Handle procurement for all third-party and Train-the-Trainer certification courses.
Manage the I-77 EMP Train-the-Trainer internal program.
Maintain training records in KPA, including onboarding new hires and verifying completion of training and competency assessments.
Configure KPA to automate training assignments and schedules (role-based course requirements, alerts for continuing education).
Load all OJT and external training into KPA to ensure comprehensive tracking of both e-learning and in-person offerings.
Provide training records to the applicable stakeholders upon request.
Collaborate with departmental training supervisors to schedule mandatory training with minimal disruption to highway operations.
Manage the training budget, ensuring cost-effective initiatives that deliver value to I-77 EMP.
Identify gaps in training materials and recommend and make the necessary improvements.
Deliver training to employees.
Develop employee orientation program based on job title and compliance requirements.
Assist in building and evaluating training materials, including pre-built e-learning content.
Collaborate with Training Program Managers (TPMs) from other concessions to streamline training efforts where possible.
Evaluation of training effectiveness using KPIs, surveys and performance metrics.