Training Program Coordinator, Social Welfare Policy

Boston UniversityBoston, MA
$24 - $27Onsite

About The Position

The Network for Professional Education and the Center for Aging & Disability Education & Research (CADER), located at BU’s School of Social Work, develops and delivers a comprehensive array of high-quality training and workforce solutions to support health and social service professionals and organizations. Available both online and in-person, our programs cover a wide range of subject areas and meet rigorous credentialing requirements for continuing education credits (CEs). The Training Program Coordinator is responsible for the success of several key areas of online course delivery for a portfolio of online professional education courses, directly serving approximately 1000 students, offered by the Center for Aging and Disability Education and Research and The Network for Professional Education within the School Of Social Work. Principally, this position monitors student performance, addresses issues that arise daily in accessing courses, and helps students successfully complete the online program; organizes the delivery of the online program, creates and updates monthly training reports based on participant progress. This position also organizes the Network of Professional Education webinar series, serving as the host and managing its operations for it. Additionally, this position helps manage professional accreditation compliance, assists in marketing workflows, and coordinates fiscal tasks including invoicing and client purchase orders partners.

Requirements

  • Experience in online course delivery.
  • Ability to monitor student performance and address issues.
  • Skills in organizing program delivery and creating reports.
  • Experience managing webinars, including hosting and operations.
  • Knowledge of professional accreditation compliance.
  • Experience with marketing workflows.
  • Proficiency in coordinating fiscal tasks such as invoicing and purchase orders.

Responsibilities

  • Monitors student performance in online courses.
  • Addresses daily issues related to accessing online courses.
  • Assists students in successfully completing online programs.
  • Organizes the delivery of the online program.
  • Creates and updates monthly training reports based on participant progress.
  • Organizes the Network of Professional Education webinar series, serving as host and managing its operations.
  • Manages professional accreditation compliance.
  • Assists in marketing workflows.
  • Coordinates fiscal tasks including invoicing and client purchase orders.
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