Training Operations Supervisor - Moses Lake Production Campus (Columbia Basin Facility)
About The Position
The Training Operations Supervisor leads and oversees daily operations of global operations employee training programs in their region. The role enhances employee performance by managing and implementing standardized on-the-job training programs and supporting operations departments in creating training materials. It also implements leadership programs and runs the train-the-trainer program for supported operations sites. The supervisor conducts on-site training, facilitates group training, and coordinates with the Global Operations Training team and outside vendors as needed. The role evaluates program effectiveness by maintaining training activity KPIs and tracking employee progress in the learning management system. The position supervises and mentors regional training specialists and coordinators, coordinates training matrices, schedules internal and external training, monitors training processes and hours, and supports leaders in understanding their roles in the training program. It also coordinates budgets, leadership programs, new-hire orientation, apprentice programs, audits, and standard work, while leading projects and training pillar meetings. The position is based at the GF Columbia Basin Plant in Moses Lake, Washington.
Requirements
- Bachelor’s degree (B.A. or B.S.) from a four-year college or university.
- Five or more years of related experience and/or training.
Nice To Haves
- Knowledge of online training methods and best HR practices.
- Proficiency in learning management systems.
- Excellent organizational and project management skills.
Responsibilities
- Supervise and mentor training specialists and training coordinators within the region.
- Coordinate site training matrices according to the global operations training framework, ensuring location and role accuracy.
- Coordinate and schedule internal and external training with relevant managers and workforce planners.
- Ensure the learning management system is updated.
- Coordinate on-the-job training with relevant managers and workforce planners.
- Support and monitor the on-the-job training process, ensuring required steps are followed and sign-off sheets and feedback forms are received.
- Monitor and provide insights into training hours worked.
- Facilitate train-the-trainer programs.
- Manage and facilitate the use of outside vendors when training is outsourced.
- Coach and support leaders in understanding the training program and their roles in it.
- Coordinate, monitor, and provide updates on the location training budget.
- Monitor and provide updates on training KPIs.
- Oversee and help coordinate scheduling for Front-Line Leader and Future Leader programs and training sessions.
- Support and assist with new-hire orientation using standardized materials, facilitate orientations when HR is unavailable, and ensure paperwork and required training are completed.
- Coordinate apprentice programs.
- Support audits.
- Support and monitor standard work.
- Collaborate with the Global Operations Training team to develop and implement employee training programs.
- Lead and manage projects related to global operations training initiatives.
- Lead training pillar meetings.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) savings plan
- Paid Family Building Leave
- Paid time off, with eligible employees able to accrue up to 160 hours in year one
- 10 paid holidays
- Relocation assistance program, where applicable
- Education assistance
- Annual incentive plan eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
